Your resume and cover letter need to be at a high level for you to be able to get a job interview. If you have gotten to the point of being interviewed for a position, congratulations are in order. However, it's not quite yet the time to celebrate, as it requires preparation to be ready to do a good job in this meeting. The job interview process is key when it comes to how hiring managers select among job candidates. This is because the answers you give in person give them an idea of just what kind of worker you are.
First impressions make a huge different, and the impression you give in a job interview is as highly considered as what's given by your resume. You can prepare by looking over some general interview questions. Another good way to prepare is by reading over industry-specific questions, like these commonly asked employee benefits account manager interview questions and example answers.
5 Common Employee Benefits Account Manager Interview Questions & Answers
1. What kind of experience do you have managing a budget?
In the last organization I worked, for, we had to decide each month how our funds were going to be spent. Every month we received a government stipend that was meant to be used to keep the business running. I would survey repairs, project plans, and employee needs, and set aside an proper amount for each of these requirements. One thing I always did was make sure to balance the amount paid to employees with the amount needed to properly execute projects.
2. How can you demonstrate your credibility within the profession of compensation and benefits management?
There are a couple of things that stand out when I think of how to answer this question. One is my experience as a human resources worker, where I was always expected to be on the same page with the employees and the management of the company I worked for. I was able to get a lot of experience advocating for workers' rights while simultaneously helping the company to reach its goals. The other demonstration of my credibility is my certification from the International Foundation of Employee Benefit Plans. To obtain this certification I had to go through a detailed training program that prepared me for the proper administration of compensation and benefits.
3. What measures would you take as an employee benefits account manager to make sure that company policies are legal, as well as being current and competitive?
I would regularly check up on the legislature to make sure there are no factual misunderstandings. Having taken the measures to be knowledgeable, it would be my responsibility as a manager to disseminate the information throughout the company so that everyone is on the same page. The next step would be to look at the pay rates and benefits provided by other similar companies and make sure that what we offer is at least as good as or better than what they offer. If any of my changes would potentially cut into this company's business plan, I would run it by the upper management before taking action.
4. Explain your process of determining which benefits and pay plan would be the best for an organization.
I would begin by surveying and researching to find out what the law is about these things, as well as what is being offered by other companies. After getting the raw data, I would conduct a complex data analysis with the intent of revealing the outcomes of different pay rates and benefits plans. Using the best technology and methodology at my disposal, I would work out a proposal and perhaps one or two alternate backup plans, then present them to the company's financial directors and other management to choose the best plan together.
5. How do you think a benefits provider should be selected?
Some managers think that the cheapest option for their company is automatically the best. While I understand the importance of affordability, I also think it is important to find a reliable provider that is able to offer the most comprehensive benefits possible for the employees of the company I work for. I would research a few different providers and work out a cost-benefit analysis for each possible choice. I would then present my findings before my company's upper management before making a final decision.