Jeremy Highman 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 email@example.com
Committed Bank Teller Supervisor with extensive bank management and customer service skills and experience. Adept at processing bank transactions, handling customer service and relations, and the development and implementation of operating procedures. Specialize in assessing employee availability and conducting scheduling.
October 2009 to December 2014 Highouse Banking—New Cityland, CA Bank Teller Supervisor • Developed and implemented the formulation of operational procedures, monitored and assessed workflow • Handled employee conflict resolution, managed scheduling and made scheduling changes based on employee availability • Managed business development, monitored sales and the status and bank services and products April 2004 to September 2009 Barworth Financial—New Cityland, CA Bank Teller Supervisor • Monitored the success and status of bank programs, proposed bank products and services to customers • Completed nightly deposits, processed daily transactions, handled customer service • Managed bank scheduling, assigned tasks to employees, set shifts and monitored employee status December 2000 to March 2004 Cityland Banking—New Cityland, CA Bank Teller Supervisor • Greeted customers, handled and processed customer transactions, responded to customer queries • Managed employee scheduling and shift management, updated schedules and delegated tasks • Managed and ensured the efficient and optimal branch operation and the development of new operational procedures
1999 Northern Arizona University, Flagstaff, AZ Bachelor of Science in Bank Administration
Customer Service: 855.213.0348 Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST