Reginald Williams 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Experienced Collections Representative who is able to achieve quotas and work on special projects when necessary. Adept at making first contact with clients, working within a team and exceeding company quotas. Specializes in commercial and consumer credit accounts.
Exceptionally strong computer skills
Excellent communication and negotiation skills
Very strong team skills or able to work alone
Able to work any shift or as many hours as necessary
Well-versed on consumer credit laws
Maintains a professional attitude at all times
August 2011 to February 2015 Brea Associates – New Parkland, CA Collections Representative
Responsible for meeting weekly and monthly quotas set by management.
Often asked to be part of smaller teams for special projects.
Sometimes asked to act in a supervisory capacity during short but large projects.
January 2005 to August 2011 G&T Professionals – New Parkland, CA Collections Representative
Was able to achieve monthly quotas 95 percent of the time.
Part of a team that was recognized two years in a row as the most productive teams in terms of revenue in the entire company.
Assisted in training new associates that were hired for special projects.
July 2000 to January 2005 Front Line Associates – New Parkland, CA Collections Representative
Part of a small team that dealt with commercial collections.
Often asked to join special projects that required high volumes of work.
Responsible for maintaining one of the highest productivity rates in the company.
2000 Anson High School, New Parkland, CA High School Diploma
Customer Service: 855.213.0348 Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST