123 Madeup Ave,Null Street, CA Cell: 123-456-7890 Email: email@example.com
Hard-working, entry-level accounting professional with over 10 years of education and experience with tax preparation, document control, administration, customer service, and auditing. A systematic and time management specialist that has demonstrated ability to analyze, evaluate, and incorporate process improvements. Proficient business professional seeking to leverage background into an accounting opportunity with a progressive organization.
Tax laws/regulations QuickBooks Client relations Auditing methodologies Financial analysis Budget oversight
Elevated customer satisfaction levels by efficiently preparing corporate/small business/individual/non-profit tax support documents including bank analysis, income statements, and expense reports to successfully represent clients before IRS tax audits. Managed a net worth of $100K investment portfolio.
Professional Value Offered
Tax Preparation/Auditing Developed financial transaction reporting system by establishing a flow chart of accounts, enhancing taxing process efficiencies. Collected, analyzed, and summarized account information and trends for financial report preparation, aiding senior leadership with executive decision making. Utilized adjustments, deductions, and credits to maintain client tax minimums, bolstering customer revenues. Interviewed clients and obtained taxable income, deductible expenses, and allowances information, boosting customer rapport and confidence. Directed customers effectively by identifying tax needs, gaining trust and resolving complex issues while maximizing customer service efficiency. Augmented tax preparation skills, preparing federal and state tax returns in accordance with current regulations. Accounting Boosted accounting software proficiencies, utilizing QuickBooks to complete client ledger tasks on time. Enhanced accounting skills by reconciling general ledgers, tracking inventory/goods, and managing all financial documents accordingly for senior management. Collected, analyzed, and summarized tax/audit account information and trends for financial report/journal entry preparation, to aid senior managers. Customer Relationship Management Maintained strict confidentiality for client record management. Implemented SOPs, ensuring exceptional customer service while maximizing revenue/profit margins. Handled an average of 20 customers per day, championing increased customer satisfaction levels and conflict resolution. Strengthened membership loyalty, executing flawless customer service/account management. Championed customer alliance building strategy, implementing best practices/process improvements while eliminating discrepancies and improving sales efficiencies. Bolstered data collection accuracy scores by recording, storing, and analyzing client accounting information with zero discrepancies.