Maya Eland 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 email@example.com
Fervent Enrollment Specialist performing various enrollment duties mainly within health care and education setting. Maintains an extensive knowledge of programs and plans being offered to educate potential participants on the advantages of each available option. Committed to dispensing accurate information in a friendly manner.
Billing and invoicing
November 2014 to Present Sunshine Medical Group–New Cityland, CA Enrollment Specialist
Provide updated coverage information to patients.
Confirm existing patient information during re-enrollment periods.
Enroll patients into various health programs, including support groups and wellness programs designed to encourage preventative care.
Produce quarterly reports detailing enrollment figures.
Monitor the processing of enrollment forms.
Enter all pertinent information into the appropriate database for easy access.
Track enrollment figures and prepare the requested reports from the data that’s already on file.
Contact individuals who have recently filled out enrollment forms if there is a need for additional information or if clarifications are needed on information provided.
Coordinate enrollment activities.
June 2013 to October 2014 University of California Financial Aid Office–New Cityland, CA Enrollment Specialist
Enrolled participants in financial aid programs based on need and eligibility.
Answered questions about the various financial assistance options available.
Explained the differences between state and federal assistance programs and helped steer students towards an option best fitting their present needs.
Determined if students had passed the eligibility phase for certain types of aid.
Conferred with financial aid officers to verify eligibility requirements and process applications from qualified applicants.
Responded to questions over the phone and in person.
Provided assistance filling out forms.
Processed enrollments according to office guidelines.
2013 University of California, New Cityland, CA Bachelor of Science, Business Administration
Customer Service: 855.213.0348 Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST