1234 Null Street, New York City, NY 11111 Cell: (111) 111.1111 Email: firstname.lastname@example.org
Results-driven IT professional with over 11 years of extensive experience in managing administration, customer support, and implementation of enterprise-wide networking solutions. Hands-on leader with expertise in network security, virus removal, Hyper-V virtualization, PC builds, and troubleshooting. Certified Ethical Hacker (CEH) seeking to leverage background into a network administrator role with a progressive organization.
Customer relationship management Staff mentoring/training Network engineering/optimization Project management Process improvements Technical support/solutions Cross-functional communication channels
Saved $250K on VOIP solution, using turnkey system over third party solution. Utilized existing infrastructure without need for new equipment, saving company thousands of dollars per month. Oversaw successful move of 450 servers from data center in Santa Barbara, CA, to Las Vegas, NV.
SBWH – Las Vegas, NV – Network Administrator V, 10/2010-Current Garnered leadership skills, fulfilling progressive roles of System Administrator, Network Analyst and Network Administrator V. Broadened service offerings, successfully installing Hyper-V virtual machines to network, executing network maintenance, detecting intrusion, and maintaining active directory/DNS. Improved customer satisfaction ratings, managing parts inventory for emergency repairs while executing 24-hour service for both call and on-site repairs for high-profile client, Walmart. Resolved complex project issues, partnering with vendors/clients to ensure timely, under budget program completion. Elevated IT proficiencies, maintaining servers, computers, printers, and cables, while troubleshooting network security violations, and hardware/software, power/communication issues. Streamlined operational efficiencies, managing application patches, data backup, security changes, and network configuration. Increased bottom-line impact, determining feasibility, functionality, and potential benefits of proposed systems. Eliminated project lags, running cables for router securement and replacing boards, change servers, and load/test software.