Not All Heroes Wear Capes: 5 Times an Administrative Professional Saved the Day

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1. Enjoy These Stories in Honor of Administrative Professional’s Day
2. Ready To Write an Administrative Professional Resume?

Some of the most important and inspirational people at any job are the ones who are behind the scenes. Administrative professionals serve in all industries across private industry and public service. They often work to keep things running. This year, you can help acknowledge the best administrative workers. Remember them on Administrative Professional’s Day on April 25th. On this day, workers from around the country help secretaries, receptionists, and other administrative assistants feel special for all that they do.

Some of the most important and inspirational people at any job are the ones who are behind the scenes.

Going into this line of work sometimes means you won’t get many kudos from other staff, even on Administrative Professional’s Day. But there are many rewards to being a top administrative professional. You can work on building a resume for this job. Then, read over these stories of how administrative professionals have saved the day to get some inspiration when pursuing a career in this role.

Enjoy These Stories in Honor of Administrative Professional’s Day


1. Planner Extraordinaire


In some large companies, there is a team of planners who work to make sure meetings, events, and important conferences go off without a hitch. These workers do way more than typical secretary jobs. Planning special events takes a unique sense of organization and a knack for details.

Manager Jim Riley can think of a specific time that a secretary went above and beyond for his team. “Our team has off-site team-building activities. Our assistant acts as an expert coordinator, like a wedding planner for these big events,” Riley says. At one recent event, his team’s administrative assistant managed to secure a top venue, arrange several breakout meetings, organize lunch, plan an agenda, and provide all materials. She even scheduled a happy hour for all employees.

“What is amazing is how this happened in a time crunch when we needed to have the event without much notice,” Riley says. “Not only that, but our employee had to determine who was attending and book speakers as well.” Administrative workers usually plan these events while doing their regular duties. When Administrative Professional’s Day comes around this year, Riley’s company will certainly applaud the hard work.

2. Photocopy Magician


Working at a school is stressful, especially if you have to take an unscheduled sick day. On most days when teachers are out, they plan ahead of time, find a substitute, and write out a lesson plan. Sometimes, however, emergencies come up and mess up those plans. For Jeff Gibson, a middle school teacher, this happened recently. He took a sudden sick day, and he didn’t have a lesson plan printed out and ready for his students. That’s when he asked the school’s secretary to lend a helping hand.

Not only did Gibson need to take a sick day, but the school’s photocopier was out of service, making things even rougher. “I sent an email to our secretary asking for help with putting my lesson together. She ended up using her personal color printer to print out the lesson and tasks for the students.”

Generally, most school secretaries are not responsible for helping teachers out this much if someone is out. But on that day, Gibson was grateful that the assistant did that much extra for his class.

 

Generally, most school secretaries are not responsible for helping teachers out this much if someone is out. But on that day, Gibson was grateful that the assistant did that much extra for his class. When Administrative Professional’s Day comes this year, he and the other teachers plan to pitch in for a special gift.

3. Restaurant Opener


Anyone who works in the restaurant industry knows how busy things can get, especially if you have to open a new location. On Administrative Professional’s Day this year, restaurant manager Terry Jett plans to reward his employee. Earlier this year, when Jett had to take a week off a few months before opening his new location, his assistant stepped up. “She oversaw construction projects in the location by sending me pictures every day via text,” Jett says.

“She also managed to avoid an issue with a vendor getting the wrong payment by coming in after hours and reissuing the check,” Jett adds. Managers like Jett know that it’s impossible to do their job without the help of talented and hardworking administrative workers.

4. Medical Lifesaver


Working in a busy surgeon’s office is intense, including for those who man the front office. Carol Witte, a retired surgical coordinator, has many war stories about saving the day from her time in the office. In her office, the surgery schedule needed to be efficient. Big changes could have serious consequences. Witte worked in tandem with the surgeons, other doctors, and nurses to make sure everything was ready for each surgery.

One story she remembers involved a patient who had an unusual EKG test before surgery. “On the day of the surgery, the primary doctor didn’t want to go through with the surgery because of the EKG results.”

Surgeries that get canceled suddenly can cost the hospital and the practice thousands of dollars. Witte decided to take action and tracked down a heart doctor to check the EKG and clear the patient for surgery, minutes before the doctors had to start the procedure. She found one who reviewed the EKG, cleared the patient, and approved the surgery, which then started a few minutes later. Witte recalls plenty of treats and nice lunches each year on Administrative Professional’s Day during her career.

5. Office Expert


Another office that plans to celebrate their secretaries on Administrative Professional’s Day this year is a pain management clinic. This is where healthcare administrator Peter Taylor works. Taylor recalls a time when he had a large stream of new patients coming in over a two-week period. Normally, he would follow up with each patient after their visit with a phone call about things. Because of the numbers, Taylor worried he would fall behind.

“I would never have been able to get my job done without her help.”

That’s when an office assistant stepped in and took care of the follow-up calls. “I would never have been able to get my job done without her help.” Most of Taylor’s day revolves around seeing patients, and there often isn’t time to do the paperwork that goes along with it. “Our secretaries make my job so much easier,” he says.

Ready To Write an Administrative Professional Resume?



If you want to take your talents in office work to a new place, make sure your resume is ready. Having an updated resume makes it much easier to change to a new job where you can save the day. Use this customized resume builder from MyPerfectResume to help you demonstrate your talents and knowledge about this type of job. Then, on the next Administrative Professional’s Day, you may be the one whom everyone applauds.