Toby Lane 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 email@example.com Summary Detail-oriented Auto Insurance Claims Adjuster who possesses well-honed customer service skills. Tenaciously committed to thoroughly researching, reviewing and analyzing claims-related date. Adept at multi-tasking and completing assignments within policy and statutory prescribed deadlines. Highlights
Command of auto claims laws
Work Experiences March 2010 to October 2012 Happy Valley Insurance—New Cityland, CA Senior Claims Adjuster
Oversaw team of auto claims adjustors in major metropolitan community.
Increased claims processing efficiency by 40% during tenure with company.
Resolved consumer initiated claims disputes with 80% success rate.
Oversaw staff continuing education and regulatory compliance education programs.
October 2012 to January 2014 Big Auto Insurance—New Cityland, CA Senior Claims Adjuster