Social and Human Service Assistants

Home >> Careers & Education

Human Services Assistants

Social and Human Service Assistants


Degrees and Education

What’s needed: While it is possible to secure a position as a human services assistant with only a high school diploma many state and federal agencies now prefer to hire job candidates who have two-year degrees in human services social sciences psychology or gerontology. Completing a four-year degree in human services will help to ensure that you will have excellent advancement opportunities. All human services assistants also receive extensive on-the-job training.

What you study:

When preparing for a career as a human services assistant you will study all of the following:

  • Social Problems
  • Social Psychology
  • Human Behavior
  • Human Services Ethics
  • Gerontology
  • Counseling
  • Public Health


Video Overview

Shows a quick overview of what human services assistants do in their work. Produced for the US Department of Labor.


A Day in the Life

You help clients that need extra help to find the programs that will benefit them

As a human services assistant you will work with human services professionals and clients to ensure that all individuals who need extra help or support are able to find the programs that will benefit them. You’ll begin each day by going over client folders at your desk which will be located in the reception area of the center or program where you work. Clients may leave you messages overnight. You will listen to these messages note important information and get in touch with the clients to answer their questions. You may need to speak with a social worker or other human services professional before you get in touch with individual clients.

You interact with individuals from all walks of life.

As your day progresses you’ll get to interact with individuals from all walks of life. When new clients come into your office you will help them to complete paperwork and will make a basic assessment of their needs and abilities. After doing so you will decide if clients should be referred to social workers and other service providers. You may take your clients to meet their service providers and will help them to understand what benefits they will receive under every program for which they are qualified. If you work with clients who can’t drive themselves you will help them arrange transportation to appointments and will find assistance so that they can complete basic duties such as grocery shopping.

If you work in a state or federal social services program you may be responsible for determining whether or not your clients qualify for food stamps or Medicaid. You’ll assist your clients as they fill out paperwork to apply for these programs. You will also help them understand the types of assistance they will receive and will check in with your clients on a regular basis to ensure that they are getting the help and support that they need. Most of your days will end with a staff meeting to review the day’s cases and talk about any client issues that may have come up during your appointments. You will be supported in your work by licensed social workers.


Certifications and Licensing

Human services assistants do not need to hold a special license or credential in order to work in this field. However you must pass a background check in order to be employed by most facilities. If you wish to advance into a position as a social worker you will need to be licensed at the state level.


Job Flexibility

Full-time versus part-time:

Most human services assistants work full-time schedules. If you want to work a part-time schedule you may be interested in a position as an on-call assistant. These individuals are responsible for answering emergency client calls meeting clients who have just been taken to the hospital and filling in for full-time assistants when they are ill or on vacation.

Work location:

If you work as a human services assistant in a rural area you may be required to travel in order to meet your clients. You may also travel to meet your clients if they reside in assisted living facilities and are unable to come to your office.


Recommended Websites

Here are several websites that we recommend for researching careers as human services assistants:

  • The U.S. Department of Labor Occupational Outlook Handbook: This handbook provides general information about human service assistant positions in the U.S. Salary ranges employment outlooks and general training information are included. However it’s important to consult other sources that offer a more holistic view of careers in this field.
  • The National Organization for Human Services: The NOHS website provides information about human services ethics and education in this field. The site also includes a job board with a wealth of listings suitable for newcomers to this profession.
  • The American Public Human Services Association: The APHSA provides information about state and federal human services programs and new research in this field. A wealth of information about human services careers is presented on this site making it ideal for students who are interested in finding out about what working in this field is like.


Salaries by City

See typical salaries and ranges for this career below*. Shift click to sort by more than one column — for example first shift-click on state and then shift-click on salary to find best and worst salaries in each state.

State City / Region Typical Salary Salary Range Job Count % of All Jobs
AK Anchorage $37280 $26K – $53K 390 0.22%
AK Fairbanks $29060 $25K – $45K 130 0.36%
AL Birmingham – Hoover $23580 $17K – $35K 510 0.10%
AL Decatur $24760 $18K – $37K 210 0.41%
AL Dothan $21350 $16K – $33K 40 0.08%
AL Gadsden $18960 $16K – $25K 50 0.15%
AL Huntsville $24810 $17K – $38K 50 0.02%
AL Mobile $21840 $16K – $35K 180 0.11%
AL Montgomery $23960 $17K – $41K 80 0.05%
AL Tuscaloosa $32250 $19K – $45K 80 0.09%
AR Fayetteville – Springdale – Rogers $21800 $16K – $36K 350 0.17%
AR Fort Smith $26710 $19K – $40K 230 0.21%
AR Hot Springs $23100 $18K – $38K 240 0.67%
AR Jonesboro $19860 $16K – $34K 440 0.90%
AR Little Rock – North Little Rock – Conway $28010 $18K – $43K 1000 0.30%
AR Pine Bluff $26280 $17K – $41K 60 0.17%
AZ Flagstaff $26720 $19K – $49K 180 0.32%
AZ Lake Havasu City $ Kingman $29190 $21K – $39K 110 0.26%
AZ Phoenix – Mesa – Glendale $27660 $21K – $43K 3780 0.22%
AZ Prescott $26820 $21K – $36K 150 0.28%
AZ Tucson $25300 $19K – $37K 1230 0.35%
AZ Yuma $23160 $18K – $49K N/A N/A
CA Bakersfield – Delano $32940 $19K – $49K 1320 0.48%
CA Chico $21720 $17K – $42K 430 0.64%
CA El Centro $30280 $20K – $55K 180 0.35%
CA Fresno $31530 $20K – $53K 1080 0.34%
CA Hanford – Corcoran $19330 $17K – $37K 60 0.17%
CA Los Angeles – Long Beach – Glendale (Metro Area) $32830 $20K – $52K 12220 0.32%
CA Madera – Chowchilla $33900 $20K – $55K 100 0.27%
CA Merced $22800 $19K – $36K 170 0.28%
CA Modesto $32600 $23K – $47K 470 0.31%
CA Napa $31820 $20K – $47K 110 0.17%
CA Oakland – Fremont – Hayward (Metro Area) $36660 $25K – $53K 2370 0.24%
CA Oxnard – Thousand Oaks – Ventura $33660 $22K – $45K 820 0.29%
CA Redding $31230 $21K – $39K 240 0.41%
CA Riverside – San Bernardino – Ontario $28020 $19K – $43K 2340 0.20%
CA Sacramento – Arden – Arcade – Roseville $37410 $22K – $58K 2030 0.25%
CA Salinas $37100 $24K – $55K 190 0.12%
CA San Diego – Carlsbad – San Marcos $29750 $20K – $46K 2190 0.17%
CA San Francisco – San Mateo – Redwood City (Metro Area) $41030 $27K – $59K 2330 0.23%
CA San Jose – Sunnyvale – Santa Clara $39920 $25K – $57K 1150 0.13%
CA Santa Ana – Anaheim – Irvine (Metro Area) $31190 $20K – $47K 2550 0.18%
CA Santa Barbara – Santa Maria – Goleta $39840 $23K – $58K 640 0.38%
CA Santa Cruz – Watsonville $26580 $21K – $41K 440 0.53%
CA Santa Rosa – Petaluma $33430 $25K – $51K 390 0.23%
CA Stockton $29700 $20K – $48K 480 0.25%
CA Vallejo – Fairfield $26680 $19K – $45K 150 0.12%
CA Visalia – Porterville $30600 $24K – $46K 370 0.29%
CA Yuba City $33850 $25K – $47K 130 0.37%
CO Boulder $30520 $18K – $41K 250 0.16%
CO Colorado Springs $33630 $21K – $48K 580 0.24%
CO Denver – Aurora – Broomfield $31240 $18K – $50K 1320 0.11%
CO Fort Collins – Loveland $30420 $21K – $39K 130 0.10%
CO Grand Junction $28430 $21K – $38K 190 0.34%
CO Greeley $22470 $17K – $35K 140 0.17%
CO Pueblo $25390 $17K – $35K 90 0.17%
CT Bridgeport – Stamford – Norwalk $44590 $25K – $55K 2310 0.56%
CT Danbury $36500 $23K – $48K 90 0.14%
CT Hartford – West Hartford – East Hartford $31960 $23K – $55K 3120 0.57%
CT New Haven $33040 $22K – $54K 1170 0.43%
CT Norwich – New London $34120 $24K – $54K 730 0.57%
CT Waterbury $31180 $22K – $43K 250 0.40%
DC Washington – Arlington – Alexandria (Metro Area) $37600 $22K – $61K 4430 0.19%
DE Dover $28750 $21K – $38K 160 0.28%
DE Wilmington (Metro Area) $25450 $20K – $42K 600 0.19%
FL Cape Coral – Fort Myers $28160 $21K – $39K 250 0.12%
FL Deltona – Daytona Beach – Ormond Beach $28730 $20K – $48K 330 0.22%
FL Fort Lauderdale – Pompano Beach – Deerfield Beach (Metro Area) $30370 $24K – $46K 1560 0.22%
FL Gainesville $29010 $20K – $41K 220 0.18%
FL Jacksonville $26650 $19K – $35K 1040 0.18%
FL Lakeland – Winter Haven $27240 $20K – $37K 310 0.16%
FL Miami – Miami Beach – Kendall (Metro Area) $28690 $21K – $43K 2480 0.25%
FL Naples – Marco Island $30370 $25K – $43K 90 0.08%
FL North Port – Bradenton – Sarasota $30240 $23K – $45K 320 0.13%
FL Ocala $30880 $26K – $42K 80 0.09%
FL Orlando – Kissimmee – Sanford $27440 $19K – $38K 1330 0.13%
FL Palm Bay – Melbourne – Titusville $27790 $21K – $37K 260 0.14%
FL Panama City – Lynn Haven – Panama City Beach $25310 $17K – $33K 170 0.24%
FL Pensacola – Ferry Pass – Brent $24790 $17K – $38K 260 0.17%
FL Port St. Lucie $29600 $25K – $43K 210 0.17%
FL Punta Gorda $33610 $26K – $46K 30 0.08%
FL Sebastian – Vero Beach $29180 $17K – $52K 50 0.10%
FL Tallahassee $27010 $17K – $38K 300 0.19%
FL Tampa – St. Petersburg – Clearwater $27720 $21K – $38K 2320 0.21%
FL West Palm Beach – Boca Raton – Boynton Beach (Metro Area) $29230 $21K – $46K 810 0.16%
GA Albany $24210 $17K – $37K 150 0.25%
GA Athens – Clarke County $25290 $18K – $37K 170 0.22%
GA Atlanta – Sandy Springs – Marietta $28630 $19K – $45K 4180 0.18%
GA Augusta – Richmond County $22260 $16K – $38K 530 0.26%
GA Brunswick $26160 $20K – $37K N/A N/A
GA Columbus $23700 $18K – $41K 310 0.28%
GA Dalton $24660 $18K – $31K 120 0.20%
GA Gainesville $24820 $17K – $32K 130 0.19%
GA Hinesville – Fort Stewart $39550 $27K – $47K 40 0.24%
GA Macon $22210 $17K – $31K 440 0.47%
GA Rome $29340 $24K – $41K N/A N/A
GA Savannah $25720 $18K – $45K 260 0.18%
GA Valdosta $22210 $17K – $32K 100 0.20%
GA Warner Robins $27960 $19K – $39K 50 0.10%
HI Honolulu $32350 $21K – $39K 1340 0.31%
IA Ames $29670 $24K – $38K 30 0.07%
IA Cedar Rapids $27550 $20K – $37K 430 0.31%
IA Davenport – Moline – Rock Island $24180 $17K – $31K $20K – $55K 990 0.31%
IA Dubuque $25170 $20K – $36K 100
OK Oklahoma City $27180 $17K – $45K 970 0.17%
OK Tulsa $21800 $16K – $38K 690 0.17%
OR Bend $25310 $20K – $40K 260 0.43%
OR Eugene – Springfield $25500 $19K – $41K 730 0.54%
OR Medford $28920 $19K – $40K 280 0.37%
OR Portland – Vancouver – Hillsboro $27470 $21K – $42K 3340 0.33%
OR Salem $33210 $23K – $46K 630 0.45%
PA Allentown – Bethlehem – Easton $24980 $18K – $40K 1090 0.32%
PA Altoona $28670 $18K – $39K 220 0.38%
PA Erie $27810 $20K – $37K 250 0.20%
PA Harrisburg – Carlisle $23590 $19K – $39K 1090 0.36%
PA Johnstown $31060 $23K – $43K 670 1.20%
PA Lancaster $22970 $18K – $31K 620 0.28%
PA Lebanon $29170 $21K – $42K 140 0.28%
PA Philadelphia (Metro Area) $26760 $19K – $41K 7530 0.41%
PA Pittsburgh $26500 $20K – $38K 4960 0.44%
PA Reading $29910 $19K – $44K<%2

    Advertisement

    POWERED BY
    Customer Service: 855.213.0348
    Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST
    © 2017, Bold Limited. All rights reserved.