Resume Templates: Client Server Technician


Resume Templates: Client Server Technician

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Spencer Parsons100 Broadway Lane New Parkland, CA, 91010Cell: (555) SUMMARY Accomplished Client Server Technician with over a decade of experience in computer operations, help desk support and technical application. Proficient at troubleshooting and investigating technological issues and finding quick, efficient solutions. Comfortable working in fast paced environments under minimum supervision, using technological knowledge, interpersonal skill, persuasion and strong leadership to get even the most complex matter resolved. CLIENT SERVER TECHNICIAN HIGHLIGHTS
  • Client and server proficiency
  • Project management
  • Adept at server configurations
  • Sound TCP/IP knowledge
  • Excellent presentation skills
  • Analysis and reporting
  • Investigation and troubleshooting
  • Hardware and software maintenance
  • Technologies include: Windows, MAC, UNIX, DOS, SMS, Command Post, Netview, DPU/MacAfee, Netscape, CISCO and more
WORK EXPERIENCE March 2002 to Present Amble First & Last, New Cityland, CA Client Server Technician
  • Instrumental in the development of procedures and policies for conversions, leading to 40 new clients over a three year period.
  • Made Top Employee of the Month a total of seven times, the result of handling over 1,500 calls a week, averaging over 200 calls a day.
  • Promoted to Special Assistant, offering personalized support to key departments like Investment Banking and Fixed Income.
  • Train end users in optimization and use of equipment.
  • Involved in overseeing technical installation and support projects.
  • Perform on-site maintenance to ensure equipment is running at peak performance.
  • Configure client workstations and servers.
  • Manage logs and reports highlighting deficiencies and making recommendations.
EDUCATION 2001 University of California, New Cityland, CA Bachelor of Science, Computer Science


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