Resume Templates: Customer Service Advisor

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Resume Templates: Customer Service Advisor


Now that you know the essential ingredients needed for Customer Service Advisor resumes, learn how to write a delicious cover letter to complement your resume by reading our Customer Service Advisor cover letter sample.

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Stacey Gold 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 staceygold@example.com

Summary

Thorough Customer Service Advisor who has had several books and essays published on innovative customer service methods. Adept at training new customer service staff, identifying solutions to complex problems and innovating ways to enhance the customer experience. Specializes in apparel and sporting goods sales.

Highlights

  • Exceptional corporate presentation and negotiation skills
  • Very strong team building abilities
  • Excellent computer and Internet skills
  • Dedicated to finding solutions to customer problems
  • Published expert on the subject of customer service
  • Willing to work the hours necessary to get the job done

Work Experience

May 2011 to February 2015 Pastor Associates – New Parkland, CA Customer Service Advisor
  • Often brought in as a long-term advisor to larger clients that wanted to expand their customer service offerings.
  • Worked closely with management to develop recruiting and training policies.
  • Often asked to collaborate with marketing to come up with new advertising ideas.
October 2005 to May 2011 The Service Firm – New Parkland, CA Customer Service Advisor
  • Part of a team that would work with the larger clients and go back and forth between several large customer sites.
  • Was often asked to be a keynote speaker at industry trade shows to represent the company.
  • Assisted in developing policies that would make client relationships more profitable and efficient.
June 2001 to October 2005 Fred And Sons – New Parkland, CA Customer Service Advisor
  • Part of a team that would do proposal presentations to large customers and then be part of the team that would service the customers that accepted the proposals.

Education

2001 Myan Junior College, New Parkland, CA Associate’s Degree, Customer Service

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