Resume Templates: Customer Services Professional


Kate Arthur
305 Johannebsurg Avenue, Brooklyn, NY 11212 | H: (333) 333-7333| C: (333) 333-3333 |

SUMMARY Accomplished, dynamic, and results-driven professional and published short story writer with a talent for providing outstanding customer service. Leverage exceptional communication and interpersonal skills to rapidly resolve conflicts by providing creative, mutually beneficial solutions. Superb communication, interpersonal, leadership, analytical, and problem solving skills. Excel in challenging, deadline-driven environments. HIGHLIGHTS Customer service Sales and marketing Conflict management Relationship management Time management Strategic planning Training and development Team collaboration Mentoring and motivation Microsoft Office suite

EXPERIENCE 07/2014 to 08/2014 Intern Cypress Hills Local Development Corporation Brooklyn, NY Proficiently operated telephone switchboard to answer and forward calls. Created spreadsheets to maintain HSE class schedules. Efficiently organized and input data and performed filing duties. 02/2011 to 07/2014 Babysitter Self-Employed Jamaica Plain/Queens, NY Assisted the children with homework and provided constant supervision. Oversaw all outside activities. Prepared meals and performed light housework. 12/2013 to 02/2014 Cashier KRM Kollel Supermarket Brooklyn, NY Utilized electronic scanners, cash registers, and related equipment. Processed customer payments including cash, credit, and debit card transactions. Provided customers with assistance as needed. 07/2012 to 08/2012 Camp Counselor Cypress Hills Local Development Corporation Brooklyn, NY Mentored, motivated, and cared for 10-12 year children. Supervised activities including sports and arts classes. EDUCATION 2014 High School Diploma: Journalism Secondary School for Journalism Brooklyn, NY

Brandy Monica, MA