1 North Pole, California, 99999 | H:111-222-3333 | C: 444-555-6666 | firstname.lastname@example.org
Client-centric, multifaceted customer service professional, with extensive experience in achieving exemplary levels of client service and satisfaction. Diverse professional development, including customer service and support, sales development, marketing, business development, problem resolution and client relations. Customer service, team and goal orientation enhanced by a sense of urgency. Strong organizational and follow-through skills with an emphasis on details. Bring an uncompromising approach to client satisfaction. Excellent communication skills, with a natural ability to build strong, trusting relationships with clients at all levels. Superior troubleshooting, problem solving and conflict resolution attributes; exceptional focus
Customer Service Sales Development Team Leadership Project Management Conflict Resolution Relationship Development Account Management Communication Skills Task Management Problem Resolution Marketing Product Management
01/2013 to Current Owner / Operator Sanya’s Beaded Jewelry Elkhart Lake, WI Oversee all business and operational functions, including sales and business development, account management, marketing, financial/budget management, client relations, employee supervision/training and project management. Coordinate closely with clients to ascertain business / product requirements, close sales, and encourage repeat business. Greet customers upon entry, and respond to inquiries in a professional and courteous manner. Analyze key business/sales metrics and results to identify store performance trends and opportunities, and prepared budgets and solutions to maximize profitability. Handle marketing functions, including maintaining company website / social media presence, and attending trade shows. Assess and order products. Deliver customer orders within specified timeframe parameters. Machine Operator Bemis Manufacturing Sheboygan Falls, WI Supervised new employees during training, operated and maintained machinery, and completed daily scheduled tasks accurately and with attention to detail. Provided training to employees in machinery utilization and safety. Ensured adherence to production orders.
01/1999 to 01/2013