Dunkin Donuts Shift Leader who handles quality control when managers are not on duty. Adept at encouraging others to take on more job responsibilities, keeping customers happy and maintaining a clean work environment. Specializes in working both late night and early morning hours.
• Strong attention to detail • Customer service oriented • Food preparation • Food safety • Team player • Strong leader
December 2010 to November 2014 New Cityland Fast Food Restaurant – New Cityland, CA Shift Leader • Reduced the amount of food given out due to accidents and returns by approximately 7% • Responsible for preparing food and following safety guidelines • Maintained a clean and safe place for customers by cleaning the dining room March 2007 to December 2010 New Cityland Fast Food Franchise – New Cityland, CA Shift Leader • Reduced labor costs by more than 10% • Answered questions from customers and provided customers with greetings when they entered • Helped prepare food and the restaurant during opening shifts and shut down the restaurant during closing shifts February 2005 to March 2007 New Cityland Fast Food Restaurant – New Cityland, CA Shift Leader • Implemented new program to assist future shift leaders in moving into management positions • Responsible for transporting large sums of $1,000 or more from the restaurant to the bank
2006 New Cityland High School, Cityland, CA High school diploma
Customer Service: 855.213.0348 Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST