Professional Field Service Representative who is technically certified by six major industry manufacturers. Adept at working on older equipment, discussing options with clients and working through emergencies with clients. Specializes in copiers and office equipment.
Diligent employee who is never late for an appointment
Able to work with any type of customer
Willing to work long hours and be on call
Responds well to emergency situations
Willing to take responsibility for all work performed
Can and will travel when needed
October 2011 to February 2015 Teller Office Repair – New Parkland, CA Field Service Representative
Designated as primary technician on all contracts with largest customers.
Always took up company offer for additional training, even when that training meant time out of town.
Usually on call and asked to respond to customer emergencies evenings and holidays.
June 2005 to October 2011 Premier Office Supplier – New Parkland, CA Field Service Representative
Acted as the firm's primary government and educational client field technician.
Developed and administered office equipment maintenance seminars for several clients.
Traveled to Premier satellite locations to train new technicians.
June 1998 to June 2005 Paste And Copy Office Repair Pros – New Parkland, CA Field Service Representative
Asked to be the emergency on call technician once each week and take calls at all time of the day and night.
Worked with sales group to develop ways to deliver new service offers to existing clients while on service calls.
1998 Tater Community College, New Parkland, CA Associate's Degree, Technology Maintenance
Customer Service: 855.213.0348 Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST