Resume Templates: Guest Service Agent

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Resume Templates: Guest Service Agent


Now that you understand what to do when it comes to Guest Service Agent resumes, study our Guest Service Agent cover letter sample to grasp what’s needed for that other crucial job application document.

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Joy Reynolds

100 Broadway Lane

New Parkland, CA, 91010

Cell: (555) 987-1234

example-email@example.com


Summary


Responsible Guest Service Agent with more than seven years experience helping hotels and inns meet the needs of guests. Adept at greeting clients and making them feel more welcome, maintaining an extensive reservation system and working with others in different departments when needed. Specialize in keeping guests informed about local services and activities.


Highlights




-Customer service

-Technology inclined

-Responsible

-Professional

-Friendly

-Personable

-Independent worker

Work Experience


December 2012 to January 2015 Lake View Inn-New Cityland, CA Guest Service Agent

-Kept track of online and phone reservations and ensured that guests had rooms waiting when they arrived

-Responsible for helping prepare and delivering meals to more than 10 guest rooms throughout the week


May 2010 to November 2012 Red Robin Bed & Breakfast-New Cityland, CA Guest Service Agent

-Gave guests recommendations on local restaurants, zoos, museums and other things they could do during a stay

-Worked with local vendors to create a discounted system that let guests purchase tickets to local attractions and activities for 10 percent or more off the regular price


June 2008 to April 2010 Motel Nineteen-New Cityland, CA Guest Service Agent

-Responsible for stocking brochures and pamphlets that gave guests information about local activities and things they could do in the area

-Worked with the housekeeping department to clean and maintain more than 100 guest rooms, the lobby and other shared spaces


 



Education


2008, New Cityland Community College, New Cityland, CA Associate of Arts, Hospitality

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