Resume Templates: Guest Service Representative

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Resume Templates: Guest Service Representative


A top-notch Guest Service Representative resume must be accompanied by an equally smashing cover letter. Our Guest Service Representative cover letter sample shows you how to write one, quickly and easily.

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Robert Padelski 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 robpadelski@example.com

Summary

Attentive Guest Service Representative who has been able to maintain a very high guest satisfaction level. Adept at utilizing resources to solve guest issues, listening to guest problems and inspiring guests to come back. Specializes in rural resorts and spas.

Highlights

  • Extremely organized and efficient
  • Works very well as part of a team or alone
  • Willing to travel for training or work
  • Exceptional interpersonal skills
  • Always very positive and professional
  • Enjoys working with a variety of people

Work Experience

September 2010 to February 2015 McLean Palace – New Parkland, CA Guest Service Representative
  • Responsible for running the guest concierge service and rental car desk.
  • Assisted in developing schedule of guest activities each month.
  • Often asked to handle high profile guests as they would check into the facility.
August 2005 to September 2010 The Upper Class – New Parkland, CA Guest Service Representative
  • Responsible for taking incoming requests for reservations and helping guests to arrange for transportation to and from resort.
  • Often worked the concierge kiosk that was responsible for all guest services.
  • Assisted in developing activity programs for older guests with special needs.
July 2000 to August 2005 Thompson Spa – New Parkland, CA Guest Service Representative
  • Responsible for taking incoming calls at the front desk from guests and solving guest issues.
  • Worked with small staff to arrange concierge services for guests that included recommending local entertainment options.
  • Assisted in developing activity schedule for special groups that would visit the spa.

Education

2000 College Of Peterson Hills, New Parkland, CA Bachelor of Science, Hospitality

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