Resume Templates: Hospital Switchboard Operator

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Resume Templates: Hospital Switchboard Operator


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Denise Austin


100 Broadway Lane New Parkland, CA, 91010


Cell: (555) 987-1234


deniseaustin@example.com


 



Summary


Efficient Hospital Switchboard Operator who is able to remain calm in even the most difficult situations. Adept at patching through emergency calls, accurately distributing messages and making sure that nurses on the floor get their calls. Specializes in manual or Internet-based switchboard systems.

 



Highlights



  • Exceptionally strong customer service skills

  • Very strong understanding of computer-based systems

  • Able to work well under pressure or duress

  • Rarely takes an unscheduled day off

  • Understands the importance of accurate communication in a hospital

  • Coordinates well with other members of a team


 



Work Experience


June 2010 to February 2015 Granite Street Hospital – New Parkland, CA Hospital Switchboard Operator

  • Answered incoming calls and distributed calls based on strict hospital policies.

  • Assisted in taking all incoming mail and other correspondence and getting it to the right parties.

  • Utilized the hospital paging system to make sure that doctors and nurses got their calls.


April 2004 to June 2010 West Wing Hospital – New Parkland, CA Hospital Switchboard Operator

  • Worked as part of a team that handled all incoming emergency calls and distributed them to the right people.

  • Monitored incoming email messages and sent the non-spam messages to their proper recipients.

  • Assisted the pharmacy manager in placing orders with manufacturers when needed.


June 1997 to April 2004 Parker Hospital – New Parkland, CA Hospital Switchboard Operator

  • Worked closely with each nursing station to make sure that calls that were patched through were answered.

  • Assisted family members in determining which rooms their loved ones were in and getting calls put through.


 



Education


1997 Henry High School, New Parkland, CA Hospital Switchboard Operator

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