14 Fourteen Street, Town, CA 99999 Cell: 000.000.0000 – email@example.com
Inventive quality professional with a 15+ year record of excellence and achievement. Draw on highly advanced technical acumen to offer top-caliber customer service and solutions. Conduct in-depth analyses to quickly locate and resolve key operational issues. Foster positive, productive relations with all colleagues and staff members. Versatile experience focused on client satisfaction, process improvement, staff leadership, project management, and reporting and documentation.
APQP Proficient Quality Assurance (QA) Authority RABSQA Trained Lead Auditor Production Scheduling ISO / TS 16949 Requirements Experienced Supplier Quality Engineer
Quality Engineer January 2011 to Current Modine Manufacturing Company Washington, IA Focused on supplier development, customer service, and internal auditing for this heat transfer company. Coordinate projects to develop and enhance order barcoding system. Drastically improved customer relations by leading internal development of barcoding process that eliminated previously high rate of shipping errors while meeting organization’s custom needs. Achieved high cost savings; implementation of barcoding system amounted to just ~$7500 in hardware costs vs. $127K outlay that would have been required to contract a third-party provider. Led efforts of 3 core team members, as well as broader team of 15 handling individual projects associated with barcoding project. Program has since been sought after by several customers for implementation based on outstanding efficiency and accuracy. Create and maintain Access databases to track supplier PPAP levels and grant fast access to quality tools/reports. Visit customer sites and review operations to facilitate rapid process improvement. Assist customers and suppliers on accurate reading of complex product blueprints and layouts. Quality Technician April 2001 to January 2011 Modine Manufacturing Company Washington, IA Maintained high quality by actively training employees on operations. Effectively operated coordinate measuring machines (CMMs). Responsible for receiving and final inspections. Contributed to production part approval process (PPAP). Completed parts layout to determine and select gauges for best possible readings; interpreted dimensions and set up parts to accurately match drawings.
Excelled as production worker for Modine Manufacturing Company. Performed assembly and focused on CNC programming and operation.
Bachelor of Science : Business Administration, Upper Iowa University Fayette, IA Associate of Science : Business Administration, Kirkwood Community College Washington, IA
American Society of Quality