Robbie Johnson 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Customer focused, highly friendly, well organized Safeway Courtesy Clerk with experience in several different stores. Provided customer service assistance in larger Safeway outlets as well as smaller establishments with a more niche product line. Adept at multi-tasking and effectively completing different essential tasks simultaneously.
Friendly and outgoing
Proactive problem solver
March 2010 to October 2012 Happy Valley Safeway–New Cityland, CA Safeway Courtesy Clerk
Provided front line customer service assistance at large Safeway store serving suburban area.
Responsible for assisting with customer returns and refunds.
Handled select customer bill payment transactions through the customer service counter.
Maintained concise and highly accurate records associated with all transaction at the customer service counter.
October 2012 to January 2014 Big City Safeway–Big City, CA Safeway Courtesy Clerk
Served a roving courtesy clerk in large Safeway grocery store.
Worked directly with customers, including assisting in finding sought after products.
Provided backup support to cashiers on an as needed basis.
Part of comprehensive dayshift customer service team committed to providing a positive shopping experience to all patrons.
January 2014 to Present Gigantic Safeway–Gigantic, CA Safeway Courtesy Clerk
Designated senior customer courtesy clerk at suburban Safeway store with high customer traffic.
Supervised all customer service clerks on the dayshift at the store.
Responsible for verifying all financial related accountings associated with the customer courtesy desk.
Assisted in the evaluation of employees assigned to work as courtesy clerks.
2009 University of California, New Cityland, CA Bachelor of Arts, Business Administration