Ashley Ulrich 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 email@example.com
Dynamic Tour Guide who develops many different ways to entertain and educate each and every tour group. Adept at delivering excellent customer service, talking to large groups and turning each tour into an experience. Specializes in historic properties and sites.
Insists on maintaining a professional and pleasant attitude at all times
Constantly learning information about each site to enhance tours
Enjoys the interaction with tour groups
Dedicated to developing the best possible tour experience
Very strong group presentation and communication skills
Finds each guest question as an opportunity to learn something new
November 2011 to February 2015 Brighton Home – New Parkland, CA Tour Guide
One of only two tour guides certified to give extensive tours of the home.
Returned to local community college repeatedly to learn as much as possible about the home to enhance tours.
Constantly received the highest possible customer satisfaction ratings.
June 2004 to November 2011 County Historical Society – New Parkland, CA Tour Guide
Assigned exclusively to three historic sites in the area that attracted thousands of visitors each year.
Wrote an essay for the local newspaper on one of the sites during its 150th anniversary.
Spent a great deal of time doing research at the historical society to learn more about each site.
June 1994 to June 2004 Museum Of Natural History – New Parkland, CA Tour Guide
Part of a small group of guides who were asked to develop guide scripts for new displays.
Was often given the highest positive rating by each tour group.
1994 Standard Community College, New Parkland, CA Associate’s Degree, History
Customer Service: 855.213.0348
Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST