Resume Templates: Bilingual Technical Service Agent

Resume Templates: Bilingual Technical Service Agent

Jamie Demers 100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com

 

Summary

Detail-oriented Bilingual Technical Service Agent with strong customer service skills. Able to work in a fast-paced environment to quickly and accurately assist with translation and linguistic problems. Works quickly with customers to find reasonable solutions to any concerns, problems, or questions.

Highlights

    Public speaking Detail oriented Fast translations People
    • oriented Quick learner Strong typing skills Proficient with Excel and Word

 

Work Experience

March 2007 to October 2012 Amble Customer Service — New Cityland, CA Customer Service Representative
• Assisted customers with product inquiries.
• Answered multiple phone lines.
• Prepared detailed reports for management.
• Assigned unresolved problems to appropriate personnel. April 2002 to March 2007 Fine Arts Customer Service — New Cityland, CA Customer Service Representative
• Responded to customer inquiries via email.
• Created daily reports on customer needs.
• Assisted walk
• in customers with product concerns.
• Managed database of customer concerns. April 2000 to March 2002 Broker Customer Service — New Cityland, CA Customer Service Representative
• Assisted clients with company inquiries.
• Managed reports on common product issues.
• Maintained a comfortable atmosphere for clients.
• Escalated necessary work orders and product replacements to appropriate departments.

 

Education

2001 University of Colorado, New City, CO Bachelor of Arts, Spanish 1997 Country High School, Morgan, CO High School Diploma

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