1234 Fake Lane, MA, 99999, Cell:000-000-000, firstname.lastname@example.org
Highly efficient, dedicated administrative professional with extensive experience in a wide range of administrative and record management, including administrative support, documentation, customer service, library operations, problem resolution and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Demonstrated capacity to streamline record management processes, analyze complex issues, develop solutions, manage/motivate teams and attain major company goals. Flexible and resourceful, using organizational, time-management and planning skills to deliver projects on time/on budget. Outstanding communicator and negotiator, adept at working with cross-functional groups.
Records Management and Processing Administration Organizational Skills Research Methodologies Library Operations Customer Service Documentation Office Management Relationship Development Process Improvement
Library Serial Technician May 2013 to Current LAC Group Rockville, MD Managed daily library operations while ensuring all resource collections were properly maintained and easily accessible. Provided support to patrons seeking assistance in use of catalogs, databases, and indexes to track books and other materials. Assembled records, sorted and shelved books, and removed or repaired damaged books. Registered customers, and checked materials in and out of the circulation process. Issued and received library materials such as pictures, cards, slides and microfilm. Library Serial Technician October 2000 to January 2012 Gibson, Dunn and Crutcher Demonstrated search methods utilizing card catalogs and electronic indexes. Responded to inquiries that required consultation of standard reference. Fulfilled diverse duties including compiling records, sorting and shelving books, handling damaged books, registering patrons, and completing circulation process.