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Versatile, highly accomplished pharmaceutical professional offering distinguished and diversified career in leading and managing international product line sales, marketing, clinical research, pharmacovigilance, and professional staff training. Exceptional clinical knowledge and documentation abilities demonstrated through successes in identifying, capturing, and reporting adverse events in industry specific databases. Engaging bilingual communicator; capable of educating and advising sales teams, healthcare providers, and customers on product specifics in both English and Spanish.
FDA product safety guidelines Regulatory compliance Case/project management Clinical trials Global pharmaceutical distribution Clinical/technical content development Pharmacovigilance Training healthcare professionals
Leveraged bilingual communication skills to collect important information on product lines, including adverse events data, from Spanish speaking customers. Improved quality, consistency and response times to customer medication and healthcare questions through creation and implementation of educational material electronic catalog. Successfully supported various pharmaceutical brand teams by applying broad industry knowledge relating to scientific/technical content, cultural competency and talent coaching.
Associate Consultant September 2003 to Current Eli Lilly & Company Indianapolis, IN Support company’s erectile dysfunction and PDE-5 inhibitor product lines by performing related pharmacovigilance, regulatory compliance, product marketing, and professional training functions. Educate and advise new and existing pharmaceutical sales staff, physicians, pharmacists, nurses, and customers on products medical data, treatment usage, and other pertinent information. Effectively liaison between field staff and brand management team on product line concerns, changes in procedures, promotional ideas and new information. Champion adverse events and product compliant documentation, filing, and follow-up activities for MSK, MH, and NS insulin groups. Review, update, and revise medical and technical response documents, ensuring information is current and accurate. Author and communicate reports about customer interactions, adverse events and product complaints.