1234 Fake Lane, MA, 99999, Cell:000-000-000, firstname.lastname@example.org
Enthusiastic entry-level business professional focused on financial services and banking throughout all stages of the customer service and advisory cycle. An innovative and highly organized team player possessing strong interpersonal skills and a desire for learning and evolving to aid bottom-line profits. Relationship builder with analytical ability seeking to leverage background into a relationships banking role with a progressive organization.
Customer service Time management Reports generation and analysis Troubleshooting Results-oriented File/records maintenance Project management Conflict resolution
BBA: Finance 2014 University of Texas Arlington, TX Relevant coursework includes Money, Banking and Economic Conditions, Money and Capital Markets, Security, Financial Analysis and Real Estate
Professional Value Offered
Leadership Received passenger thank-you letter for demonstrating professionalism and client satisfaction. Achieved specific team goals, partnering with students to share knowledge and encourage development. Broadened revenue and profit margins through exceptional customer service, implementing protocols and investigating issues for speedy resolution. Strategized long-term business needs, driving guest relation surveys for process improvements. Operations Streamlined operational efficiencies, ensuring on-time project completion. Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and process improvements. Executed on-time, under-budget project management on complex issues for senior leadership. Strengthened traceability, developing organization systems for records, reports and agendas. Automated office operations, managing client correspondence, record tracking and data communications. Delivered top quality control, eliminating downtime to maximize revenue.
Production Worker Zahner Phone and Tablet Repairman HOBI International Phone Repairman Brightpoint Passenger Service Agent Prospect Airport Service 06/2014 to 08/2014 Grand Prairie, TX 01/2014 to 07/2014 Irving, TX 02/2011 to 05/2012 Fort Worth, TX 10/2007 to 12/2010 DFW Airport, TX