Resume Templates: Insurance Claims Specialist


Resume Templates: Insurance Claims Specialist

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Cory Falder 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234


Detail-oriented Insurance Claims Specialist who appreciates the importance of process when it comes to each claim. Adept at quickly diagnosing a situation and making good decisions, utilizing existing systems for handling information and working as part of a team. Specializes in licensed and unlicensed state claims.


  • Licensed to process claims in each state that requires licensing
  • Extremely strong computer skills
  • Strong respect for corporate rules and structure
  • Valuable part of any team
  • Responds well to corporate training
  • Believes in maintaining a high level of professionalism

Work Experience

March 2012 to February 2015 Branch Insurance – New Parkland, CA Insurance Claims Specialist
  • Processed claims from every state in the country by phone and over the Internet.
  • Sent claims with special circumstances to the appropriate company experts.
  • Maintained a very high level of customer satisfaction and reliable phone coverage.
May 2006 to March 2012 Felton Insurance – New Parkland, CA Insurance Claim Specialist
  • Developed additional revenue for company by successfully recommending that clients use certain body shops after an accident.
  • Worked primarily as a phone-based claims specialist, but often assisted the Internet department when it was busy.
  • Often assisted management in arranging and administering departmental training sessions.
June 1998 to May 2006 Walton Insurance – New Parkland, CA Insurance Claim Specialist
  • Part of a small group of specialists who would do field claims work from time to time.
  • Maintained customer service ratings that were well above average each year.


1998 Test Community College, New Parkland, CA Associate’s Degree, Business