Related Links
Show Resume TextCory Falder 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 coryfalder@example.com
Summary
Detail-oriented Insurance Claims Specialist who appreciates the importance of process when it comes to each claim. Adept at quickly diagnosing a situation and making good decisions, utilizing existing systems for handling information and working as part of a team. Specializes in licensed and unlicensed state claims.Highlights
- Licensed to process claims in each state that requires licensing
- Extremely strong computer skills
- Strong respect for corporate rules and structure
- Valuable part of any team
- Responds well to corporate training
- Believes in maintaining a high level of professionalism
Work Experience
March 2012 to February 2015 Branch Insurance – New Parkland, CA Insurance Claims Specialist- Processed claims from every state in the country by phone and over the Internet.
- Sent claims with special circumstances to the appropriate company experts.
- Maintained a very high level of customer satisfaction and reliable phone coverage.
- Developed additional revenue for company by successfully recommending that clients use certain body shops after an accident.
- Worked primarily as a phone-based claims specialist, but often assisted the Internet department when it was busy.
- Often assisted management in arranging and administering departmental training sessions.
- Part of a small group of specialists who would do field claims work from time to time.
- Maintained customer service ratings that were well above average each year.