14 Fourteen Street, Town, CA 99999 Cell: 000.000.0000 – email@example.com
Aspiring communications professional with extensive experience gaining and building client trust in the banking industry. Specialize in creating targeted marketing material, presenting and promoting products in a persuasive way, and expanding brand visibility through community and social media outreach. Visually creative background with education in Photography, currently pursuing Communications Studies degree.
Communications Expert Product Promotion Presentation Skills MS Office Suite Marketing Outreach Key Relationship Building Public Relations Adobe Reader/Photoshop
Bachelor of Arts : Communication Studies, 2014 University of Maryland University College Adelphi, MD Associate of Applied Science : Photography, 2003 Art Institute of Colorado Denver, CO
Marketing/Communications Strategized, developed, and assembled marketing packets featuring Wells Fargo product offerings, brochures, and bank mission statement geared toward potential customers in a military base demographic. Completing coursework in communications studies, writing, understanding media, visual communications strategy, and public relations in pursuing Bachelor of Arts degree in Communications Studies. Customer/Client Relations Adept at business relationship building, having delivered exceptional service to customers throughout career in the banking industry. Customized product pitches to meet each customer’s unique needs. Resolved any complaints promptly and efficiently to enhance customer satisfaction and loyalty. Cross-Functional Partnership Skilled communicator who partners with team members across various departments to facilitate successful completion of each stage of the mortgage process, from time of application to closing. Social Media/Public Relations Leveraged public speaking skills by traveling to various companies and delivering appealing product presentations to employees promoting Soverign Bank services. Volunteer with Light House Tabernacle as part of the Media/Public Relations Event Planning team coordinating social media outreach and community events to build membership.
Loan Officer Assistant December 2013 to Current Investors Home Mortgage
Loan Servicer September 2012 to December 2013 Roma Bank Robbinsville, NJ Customer Service and Sales Representative June 2012 to September 2012 Wells Fargo East Windsor, NJ