1235 Street, Los Angeles, CA 99999 | H: (333) 333-3333 | firstname.lastname@example.org
Enthusiastic hospitality manager currently completing education in the field. A proven leader with excellent communication skills, and highly motivated to learn and succeed. A strong professional dedicated to providing outstanding service to exceed customer expectations.
Outstanding Interpersonal and Communication Skills Effectively Take Initiative University of Alabama Tuscaloosa, AL, USA
Group Leader Collaborative Team Member Microsoft Office
2013 Bachelor of Arts: Hospitality Management (expected completion 2016) University of Missouri-Columbia Columbia, M O, USA Coursework: Introduction to Hospitality Management, Fundamentals of Sports Venue Management, and Agricultural Education Leadership
Customer Service Determine customer needs and provide assistance. Delivered outstanding customer services as a sales associate for a clothing boutique. Sales Conduct accurate financial transactions. Leadership and Training Perform working interviews to evaluate skills of potential staff. Train new employees to high club standards. Flexibility Adapt service to fit the needs of individuals and families in high stress situations. Identify problematic situations and adeptly resolve incidents. Inventory Keep accurate records and correctly calculate inventory.
06/2014 to Current 08/2011 to 08/2012 Server and Banquet Worker Club at Old Hawthorne Columbia, M O Sales Associate Laurie Solet Boutique St. Louis, M O Mizzou Association of Venue Managers – Active Member Student led organization for students with an interest in sports or entertainment venue management. Chi Omega Fraternity – Active Member, Philanthropy Committee Camp Kessum – Volunteer Student led organization focused on sending children whose parents have/had cancer to a week-long summer camp. Volunteer for blood marrow drive led by Camp Kessum Boys and Girls Club Tuscaloosa, Alabama – Volunteer Tutored elementary children in reading and math. National Society of Collegiate Scholars – Active Member Tau Sigma National Honor Society – Active Member