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5 Beneficial Claims Examiner Interview Tips


You’ve submitted a well-crafted resume and cover letter in order to catch the attention of management at an insurance company. Now all you have to do is show you’re the best candidate for their open position. The interviewers will be asking you questions to learn about your personal and professional traits and assess how you’ll fit in with their company culture, so do your homework and be well-prepared. When you contemplate their questions and your answers ahead of time, you’ll appear confident and capable, which can make you rise to the top of the pool and improve your chances of being hired.

As a claims examiner, you’ll be expected to have topnotch interpersonal and communication skills, so demonstrate that you do in this face-to-face meeting. Be ready to discuss your education, job history, and specific skills and talents. Don’t just share overviews and general statements; make a list of specific projects, cases, and claims you’ve effectively handled so they fully understand who you are and what you can bring to their organization. The following five claims examiner interview tips can help you sail through your interview for the open claims examiner position with ease.

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Claims Examiner Interview Tips

Know How to Present Yourself: In order to put your best foot forward and showcase your strengths to your interviewers, it is important to think back on your accomplishments, experiences, and training. Review your educational documents, coursework, and time working in the field by looking through your records, making a list of feats and accomplishments you are proud of, and organizing everything in an easy-to-present manner. When a prospective employer asks you to tell them about yourself, you want to have a strong narrative about your talents and positive traits that align with the position of claims examiner. Sharing specific situations you’ve handled in the past will give interviewers tangible information about your capabilities.

Share Specific Scenarios: Instead of saying you’re organized and detail oriented, give your interviewers specific examples. First, set the stage by telling them of situations where you used your organizational skills; give them details about who, what, when, where, and why. Who was involved? Where did it take place and why? Next, tell them tasks you performed, actions you took, and what the end result was. Using this technique will impress your listeners much more than simply telling them that you can handle the job.

Learn About Their Company: Before you head to your interview, you need to do some research to learn exactly who this company is that you’re interviewing with. What is the corporate culture and history of the company? What sort of insurance products do they specialize in? Not only do you want to appear interested and knowledgeable during your conversation, you also want to make sure that this is a place you want to work. Look online, read trade publications, and speak with others in the industry to learn as much as you can. Have a few questions about their company ready to ask when they turn the tables to see if you have queries for them.

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Dress Professionally: Insurance companies typically are traditional, conservative work environments, so lean toward appropriately serious attire at your interview. Even if the daily office work-a-day wardrobe is casual, you want to turn it up a notch and wear dressy business clothes for the interview. Well-tailored suits and blazers are always good choices. Women’s skirts should be knee length, pants should be pressed and shirts should have collars. Dark hued shoes that are polished are proper footwear for both genders. Women’s heels should be conservative, too–no platforms or high heels.

Communicate Your Skills, Talents, and Traits: There are a variety of skills needed on the job, including computer literacy, oral and written skills, and organization. You should also have mathematical skills and be able to troubleshoot problems. Although formal education is not required for this job, it would be helpful to present evidence of coursework, training, workshops attended, and experience you’ve had that align with the industry for this position. Never miss out on the opportunity to show how you can apply your professional and personal skills to the job.

When you follow these claims examiner interview tips to prepare for an interview as a claims examiner, you will gain the confidence you need to impress your potential employer, be more likely to be asked back for a second interview, and eventually land the job.