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5 Essential Claims Specialist Interview Tips


A well-written resume and cover letter is the beginning of your journey to secure the job you want. They get your foot in the door, serving as teasers of what you have to offer, and eventually help you to secure the face-to-face interview, which is another major step towards getting that job. It is during the interview that the interviewer really gets to know you, finding more information about your background than what is conveyed on your resume. It is during the interview where you become more than just a piece of paper and can really express who you are and why you should be hired.

During your interview you need to make sure to highlight all the reasons why you are the perfect fit for the position. The interview is your chance to sell yourself, share your personality and really connect with the interviewer. While there are some best practices that you should become familiar with and use during your interview, the following are some specific claims specialist interview tips. These tips will help you to focus in on things the interviewer will be looking for in an ideal candidate.

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Claims Specialist Interview Tips

Highlight Relevant Experience: Experience in the industry is usually very important for a claims specialist. The interviewer will be looking at your past experience closely and will likely ask you to talk more about things you have done in past jobs. You want to avoid just restating everything on your resume. Instead, share your accomplishments and specific instances where you really demonstrated your capabilities. You want to show that you are an expert in what you do and that you can handle whatever tasks may come your way.

Showcase Your Attention to Detail: Attention to detail is vital in this field, so this is one of the specific claims specialist interview tips to pay special attention to. You have to be able to dissect claims to get to the heart of the information. The decisions you make will greatly affect the company, so they have to trust that you are going over claims carefully and not missing important details. You may use stories from past work experience to help showcase your attention to detail. For example, if you discovered something important after everyone else had overlooked it, this would be a great way to showcase your skills to the interviewer.

Dress Appropriately: A claims specialist is a professional who has to look the part. It is essential for you to dress for the interview like you are dressing for a day at work. You should be clean, neat and nicely dressed. You need to keep professional standards in mind when dressing. This means no jeans, no excessive makeup, no wild hair colors, etc. You want to wear muted clothing colors with maybe a pop of color in a tie, belt or shoes. Don’t let your clothing speak for you; dress so you fit in. You want to look like you belong at the company, so the interviewer can visualize you in the position. So make sure to do a little research beforehand into the dress code and choose your interview outlet carefully.

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Project Self-Confidence: It is essential that you are confident in yourself. As a claims specialist you will be making decisions involving potentially large amounts of money or property, and if you aren’t confident in what you can do, then the interviewer will find it hard to be confident in you as a potential employee. Always answer questions with strong, well-worded responses. Don’t feel bad about talking about yourself; that is the whole point of the interview. You will be talking about yourself the whole time, focused on selling why you are the best person for the job.

Ask Smart Questions: You should always go into an interview with a few questions in mind. These can be about the job or the company. Don’t ask questions about work hours or salary at this point. Those can be saved until you actually have the job. You want to take this as an opportunity to learn more about the position, what you’ll be doing, what the work flow is like and about the company. For example, you could ask if you will be working with insurance adjusters on difficult claims because this is something you enjoyed doing at your previous job. Your questions can also incorporate things that came up during the interview. Asking questions shows you are engaged and interested in the position and the company.