Jared Harper 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Professional Computer Technician who is persistently taking technology classes and maintains an impressive array of certifications. Adept at client-server networks, laptops and Internet connectivity issues. Specializes in small to medium-sized businesses.
Currently holds over a dozen technician certifications
Maintains a very high level of professionalism
Constantly taking seminars and classes to upgrade knowledge base
Excellent customer service and relations skills
Can work alone or as an effective part of a team
Has experience working a help desk
September 2012 to February 2015 Insill Incorporated – New Parkland, CA Computer Technician
Lead technician on a team responsible for maintaining the client-server network.
Assisted in maintaining and utilizing the tape back-up system.
Part of a team that was designated to investigate and set-up a cloud storage system for the entire company.
December 2006 to September 2012 Wendt Company – New Parkland, CA Computer Technician
Assisted in creating the work schedule during long-term and long weekend projects.
Responsible for managing the computer support log that was submitted to management each day.
Assisted in maintaining and upgrading the workstations attached to the network.
July 1997 to December 2006 Quill Incorporated – New Parkland, CA Computer Technician
Assisted in maintaining and updating the software licensing log.
Responsible for maintaining the hardware repair log and submitting it to management each week.
Often asked to help with phone support during software upgrades or technology transitions.
1997 Trigger University, New Parkland, CA Bachelor of Science, Computer Engineering
Customer Service: 855.213.0348 Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST