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A resourceful infrastructure/application layer technology specialist with over 12 years of experience with SAP, product management, strategy implementation, and cross-functional stakeholder partnerships. A customer-focused IT guru with broad expertise on work flow, HANA, portals, ECC, MDM, CRM, SRM, and SCM. A forward-thinker seeking to leverage background into a senior cloud product management and strategy positions with a progressive organization.
Business/marketing strategy Product management Strategic alliances High technology product solutions Server virtualization Cloud computing Data center and SAP expert Stress analysis
Augmented sales, developing point-of-contact (POC) business models, networking tools, servers, and data centers/storage management including VSPHERE/INFRASTRUCTURE for clients. Led SAP implementation, partnering with international cross-functional teams and enhancing business requirement analysis, process mapping, product evaluation, and systems integration skills. Spearheaded SAP change/data management and performance analysis, installing add-ons, supporting kernel upgrades, patch applications, and client migration.
SAP HANA Product Manager March 2012 to Current SAP HANA Project Management Team Palo Alto, CA Streamlined validation process, managing new SAP HANA product developments from conception to ontime delivery, eliminating project lags. Optimized user experience, designing SAP HANA enterprise cloud for efficient business suite migration. Authored/managed SAP cookbooks for BW, ECC and CRM on HANA to alleviate administrator discrepancies. Expanded SAP lab certifications, successfully managing over 100 POCs and product life cycles from strategic planning to tactical activities. Achieved near zero downtime for SAP upgrades/migrations, daily supporting HANA PM team. Elevated leadership skills, executing stakeholder processes for ISV/startup forums. Supported developer community/GFM, initiating hardware lab for campus. Championed HANA enterprise cloud (HEC) architecture while integrating/installing HADOOP. Data Center Engineer and SAP Solution Architect May 2008 to March 2012 SAP CO-Innovation Lab (COIL) Palo Alto, CA Solely managed over 70 projects with high-profile clients including VMware, Citrix, Cisco, F5, NetApp, Intel, HP, Sybase, Adobe, Bluecoat, Brocade, Yamatake, government of Australia, Samsung, Array Networks and NEC. Enhanced customer satisfaction ratings and built client retention, certifying/recommending products including network appliances and software solutions.