14 Fourteen Street, Town, CA 99999 – Cell: 000.000.0000 – firstname.lastname@example.org
Talented IT engineering manager with first-rate skills in directing full life cycles for complex software and system QA and development programs and initiatives. Proven expertise in streamlining and improving software and system integrity, efficiency and operational stability. Diverse professional experience, including software QA and development methodologies, primary, user acceptance and regression testing, requirements gathering, end-user training, troubleshooting and problem resolution. Consistent record of achievement in project management, dramatically improving software operating stability, efficiency and profitability. Productive contributor to team efforts, with the ability to successfully deliver multiple concurrent global projects under the tightest deadlines. Proven ability to streamline, optimize and maintain software functionality, performance and recoverability in missioncritical environments.
Engineering Development and Test Management Quality Assurance Management Quality Testing Computer Security Engineering Training Performance and QA Testing
Project and Task Management Agile Methodologies Requirements Gathering Global Project Team Management Quality Process Deployment Procedure Definition
Spearheaded full lifecycle development and testing efforts for CWS (ScanSafe) connector. Led development and testing effort for new cloud based security product within Cisco. Managed quality testing for Intrusion Detection and Intrusion Prevention systems for past 13 years. Released quality products and consistently achieved excellent customer satisfaction scores. Directed testing effort for major ASA releases across multiple sites, shipped before commit dates and with highest degrees of quality. Released five new platforms for ASA and IPS, which have proved a major success for business unit. Managed contractor team in India to provide automation of regression test cases for IDS & IPS. Automated regression cut months from release schedules, allowed use of smaller teams on releases, and enabled work on more releases simultaneously. Enhanced quality of business units products by introducing process improvements. Develop automated test for NetRanger Intrusion Detection System. Oversaw testing of new signature updates. Led vulnerability assessment teams to identify computer security vulnerabilities in major Air Force Systems during initial operational test and evaluation. Assisted in computer security assessments of Air Force Bases by AFIWC Computer Security Engineering Teams. Received four Outstanding Civilian Performance Awards. Engineering Manager Cisco Systems Inc. Austin, TX Manage development and quality testing for continued development of CWS (ScanSafe) connector, with specific focus on addressing field issues and adding enhancements. Create tools to help Cisco Technical Assistance Center (TAC) troubleshoot ISR-G2 router version of CWS connector. Direct ongoing development and testing of new cloud-based security product.
04/2013 to Current