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Wall Lee
Professional Summary
14 Fourteen Street, Town, CA 99999 Cell: 000.000.0000 – email@email.com


Software programmer and analyst with extensive career experience in software design, integration, and technical support. A strong leader and big-picture thinker with excellent problem solving abilities. Enjoy research and learning to understand and apply cutting-edge technologies. Offer strong communication and interpersonal skills across non-technical audiences.


Skills
Software Development: History of notable achievements in developing and implementing software and services to improve operational efficiency and accuracy. Dedicated to process improvements and quality assurance. Programming Languages and Frameworks: Proficient with Cobol, Foxpro, XML, HTML, XFDL, Java, C#, C/C++, and .Net. Technical Leadership: Strong understanding of interrelatedness in software and IT. Utilize Agile and Kanban methodologies along with motivation and empowerment techniques to lead internal software development teams. Troubleshooting: Highly analytical and conceptual with excellent problem solving skills. Ability to communicate technical concepts to non-technical users to resolve issues for end users. Software and Servers: Familiar with Jira, Confluence, Visual Studio, Visual Basic, Visual SourceSafe, Windows, Team Foundation Server, Lotus Notes, WiX, Access databases, Apache Subversion, and many others.


Accomplishments
Traveled extensively to implement a new software roll-out for 1200 users in offices across 26 states. Worked on initiatives to allow users to easily fill out, sign, and transmit electronic insurance applications with a 79% use rate. Integrated Lotus Notes, Visual Basic applications, Access databases, C++ applications,and XFDL forms into a common data store to allow users to create records that can be accessed and updated by multiple other programs.


Experience
Woodmen of the World Life Insurance Society June 1997 to Current Positions of Increasing Responsibility Progressed from Programmer Analyst Trainee to Program Analyst 1, 2, and 3 based on numerous successes in technical leadership, software development, and troubleshooting. Own software applications including design, configuration, development, integration, testing, and deployment to meet business requirements. Inform project roadmaps by gathering customer requirements and determining future of applications. Collaborate cross-functionally across teams to clarify business requirements and ensure that projects meet customer needs in a timely and cost efficient manner. Develop and implement best practices to provide solutions for current and emerging technology. Optimize processes for maximum effectiveness and productivity. Develop skills training for team members to improve knowledge and application of new technologies. Design software applications to data sharing across various technologies and vendors. Act as technical lead subject matter expert for all development of XFDL forms, WiX installs, and other developed systems.


Education
Bellevue University Bachelor of Science: Software Development Bellevue, NE 2014


Professional Affiliations
Fellow, Life Management Institute Designation from LOMA ACS Associate, Customer Service Designation from LOMA ACS



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