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John Doe
1234 Fake Lane, MA, 99999, Cell:000-000-000, email@address.com


Summary
Resourceful and accomplished administrative professional offering extensive experience in managing all facets of office operations. Outstanding interpersonal skills; able to build rapport with clients and employees at lateral and executive levels. Bilingual communicator with fluencies in English and Spanish.


Professional Value Offered
Administrative Services: Expertise in coordinating, planning, and executing detailed, highly confidential administrative functions within fast-paced environments. Generated and managed training and work schedules for variety of business support teams, along with directing logistics and transfer movements for up to 8,000 contract employees. Adept at developing and maintaining detailed administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Legal Research and Analysis: Knowledgeable and educated in all facets of litigation management and trial preparation practices. Strong understanding of law enforcement procedures and protocols, along with ability to utilize online systems and legal records. Reporting: Maintained status reports to provide management with updated information for client projects. Training and Development: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Developed and implemented employee desk manual outlining all position related responsibilities, proper business procedures and office policies. Customer Support: Courteously greeted visitors, foreign dignitaries, and contract employees seeking entry into high level security facility. Authorized access to large-scale military campus by quickly and accurately verifying credentials and identification materials with secure database. Highly skilled in supporting clients within high-volume call centers and one-on-one interactions. Consistently maintain friendly, professional manner while providing highest level of service. Computer Proficiencies: Direct success utilizing Microsoft Office Suite, proprietary databases, Windows OS, and Internet research. Quick to learn and utilize new technologies and processes.


Professional Experience
Freelance Writer/Administrative Assistant January 2011 to Current Vandenberg AFB Visitor Control Center Technician November 2007 to December 2010 United States Air Force – Vandenberg Air Force Base Law Enforcement Professional November 2006 to November 2007 United States Air Force – Vandenberg Air Force Base


Vandenberg AFB, CA


Vandenberg AFB, CA


Professional Courses and Certifications
Certified Litigator : 2014

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