14 Fourteen Street, Town, CA 99999 Cell: 000.000.0000 – email@example.com
Case manager a Masters of Criminal Justice and over ten years of advancement and achievement in social services. Passionate about helping families overcome challenges and obtain necessary resources to achieve goals. Experience includes guiding clients through court system to qualify for necessary services: attending and testifying at court proceedings, and motivating individuals to comply with mandates. Foster positive relations with all colleagues, partners, and clients.
Founder and CEO February 2009 to Current Family Aid Network Inc Sharon Hill, PA Established and run all daily operations of this nonprofit dedicated to helping families in crisis. Set strategic plans, analyze community priorities, and conduct needs assessments. Build strong relations with referral sources, churches, government agencies, schools, and local and international organizations. Strategize with clients to help them achieve goals, select proper rehabilitation, and develop menu of options for necessary services. Home Based Support Worker January 2009 to Current Step by Step Inc Sharon Hill, PA Help empower and motivate clients to achieve personal goals. Enhance individuals’ social skills via community outings and teaching exercises. Maintain daily case notes to track progress. Case Manager June 2006 to June 2012 Healthy Start Philadelphia Philadelphia, PA Provided case management services focusing on prenatal care, parenting education, and healthcare. Advocated for families to obtain services from hospitals, schools, public assistance agencies, and other systems. Maintained detailed, accurate case files; gathered appropriate demographics and statistics on service population; performed outcome evaluations on service plan goals. Helped plan and facilitate parent support group activities. Established productive partnerships with other organizations. Conducted in-home assessments to monitor living arrangements. Case Manager August 2003 to May 2006 Intercultural Family Services Inc Sharon Hill, PA Focused on helping clients obtain necessary resources and effectively navigate and exit court system (Department of Human Services). Attended and testified at court proceedings to determine acceptability of referrals for services. Motivated youth and family to maintain compliance with court mandates. Case management focused on truancy, abuse, and delinquency intervention and prevention. Provided services in homes through education, orientation, counseling, and referral services. Served as key liaison between agency, families, and Department of Human Services. Worked with community resources such as schools, medical providers, public assistance and family court. Assisted and ensured ongoing safety of families in crisis.