Elmer Pratt 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Detail-oriented Loss Prevention Officer who has worked in many different high-traffic, retail situations. Adept at analyzing security video, detaining shoplifters and other trouble makers and maintaining a pleasant shopping environment for shoppers. Specializes in large footprint retail stores and video surveillance.
Extremely observant in both live and video situations
Certified in CPR and first aid
Able to diffuse a situation to avoid attracting unwanted attention
Maintains a very professional attitude
Able to work closely with sales staff to monitor sales floor
Dedicated employee willing to work long hours if needed
April 2011 to February 2015 Deck’s Department Store – New Parkland, CA Loss Prevention Officer
Assisted in monitoring surveillance video screens and identifying issues as they occur.
Often took shifts walking the sales floor and working with floor personnel to identify potential issues.
Responsible for preventing several potential cases of insurance fraud perpetrated by customers.
September 2007 to April 2011 The Upper Deck – New Parkland, CA Loss Prevention Officer
Responsible for reporting all security issues to management and detaining any problem customers.
Worked closely with local police to develop an efficient response system to store issues.
Assisted in installing and developing the video surveillance system that included wireless surveillance cameras.
July 2003 to September 2007 Bigwell’s – New Parkland, CA Loss Prevention Officer
Responsible for monitoring surveillance camera feeds and reporting any issues to floor loss prevention officers.
2003 Valley Community College, New Parkland, CA Associate’s Degree, Retail Administration
Customer Service: 855.213.0348
Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST