123 Boulevard Dr., Townsville, CA 99999| Cell: (123) 456-7890 | email@example.com
Accomplished and results-oriented program/business manager with over 10 years of experience consistently meeting deadlines while increasing company revenue/productivity through detailed cost analysis. Highly motivated team leader that thrives in high-pressure environments while excelling in financial reporting, budget forecasting, management, accounting, and team-building skills. Customer-focused and experienced leadership mentor seeking to leverage background into a financial analyst role with a progressive organization.
Performance tracking and evaluation Operations management Procedure development Financial reporting P&L management Project/business analysis Variance analysis Customer relationship management
Professional Value Offered
Financial Proficiencies Forecast future company growth targets, executing competitive analyses for senior leadership recommendations. Developed new region-wide floor covering program, conducting research for financial assessment. Managed P&L, ensuring profitability and sales success for a $36M operation. Oversaw $14M in annual sales, managing largest garden department across 4 states. Grew sales for all merchandising departments across 4 states within 2 years. Generated customer retention, developing seasonal marketing strategies including product assortment, promotional materials, and execution. Strategized long-term business needs, gaining customer feedback for process improvements. Optimized profit opportunities, managing and implementing annual budget. Operations Decreased annual employee turnover by 25%, spearheading an employee engagement program. Ensured cross-departmental success, developing marketing and product line enhancement strategies. Enhanced profitability, managing multiple business functions including supply chain, store operations, staffing and retention, promotion, and merchandising. Drove operational efficiencies, analyzing and initiating loss prevention program, SCOP goals, customer service metrics, inventory controls, supply chain management, financial analysis, and shrink performance strategies. Boosted customer satisfaction ratings, delivering speedy conflict resolution and product knowledge. Increased profits and efficiency by building optimal inventory control model. Delivered productive resolutions, executing on-time, under-budget project management on complex client issues. Reduced process discrepancies, implementing continuous improvements for optimal performance. Leadership Key contributing member to high potential regional assistant store manager leadership team. Supervised 140 employees, training staff on best practices and SOPs. Coached and mentored 10-16 employees across 4 departments, supervising sales goals, payroll, staffing, merchandising, inventory, and shrink performance for positive bottom-line impact.