123 Null Ave, Fake City , NY 12345 | Cell: 000.123.111 | Email: email@example.com
Competitive and customer-oriented C-suite manager with over 20 years of experience in performance management, building training and development departments from curriculum conception through execution, managing global learning programs, change management and partnering with senior leadership to accelerate growth. Cross-cultural project manager and strategic leader with expertise in creating corporate-wide learning strategies and fundamental programs that drive results. Problem-solving collaborator and master facilitator seeking to leverage background into a learning development managerial or director role with a progressive organization.
Learning sustainment strategies Curriculum development and program design Adult and accelerated learning Instructional design Needs assessment and process improvements E-learning service delivery Learning measurement and evaluation Sales and lean operations training
Improved reliability by 19%, designing and launching new system under tight time constraints with limited resources. Developed over 40 critical programs (80% of lean operations curriculum) to aid employees with metrics achievement. Reduced training time by 60%, creating and executing the business system learning model.
Corporate Learning Development Manager 12/2005 to 11/2014 Danaher Corporation Chicago, IL Increased sales revenue by $5M, creating and implementing the value selling on-the-job skills assessment tool. Generated client retention, supporting the new intranet site build including content selection, functionality and user experience issue resolution. Drove productivity and problem solving capabilities, leading the business system training initiative design, development and implementation. Accelerated organizational learning and overall competitive advantage, designing, launching and developing sustainment plan for the problem solving process. Elevated company-wide lead instructor effectiveness, designing and executing master black belt and certified trainer processes. Optimized profit opportunities, partnering with senior leadership to assess needs and build bottom-line impacting programs to drive growth. Partnered with human resources to develop the leadership onboarding and immersion planning process. Built, promoted and managed internal networking, practice communities and on-demand continuous learning processes for senior leadership. 07/1998 to 12/2005 Global Sales Trainer Videojet Technologies, Inc Chicago, IL Reduced process discrepancies, managing full-cycle global sales training including curriculum development, instructional design and delivery, training evaluation and vendor management. Diminished project lags, coaching and mentoring technical instructors, product managers and sales managers while creating and facilitating highly-interactive sales, customer service, field service and e-learning training programs. Strengthened operational sales efficiencies, designing and developing train-the-trainer programs. Promoted staff sales product training initiatives, designing and facilitating boot camps on strategic negotiations, time and territory management, customer needs analysis, funnel management, closing and after-sales support. Identified performance gaps, developing and initiating soft skills and product training programs.