1235 Erickson Street, Los Angeles, CA 99999 | H: (333) 333-3333 | firstname.lastname@example.org
Proactive and detail-oriented office manager with 16 years’ experience in providing high-level support and facilitating seamless office operations in law office environments. Recognized for professionalism, creativity and resourcefulness at planning and directing operational affairs to support key organizational objectives. Strong leader, trainer and communicator with demonstrated ability to foster collaboration. Committed to delivering quality results with little supervision, excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve all project goals. Thrive in environments requiring complex problem solving, innovative solutions and sound judgment.
Office Management Supervision and Training Program Development Seminar Production
Marketing MS Word PowerPoint ConstantContact
Created a step-by-step procedure manual to train secretaries and staff in office practices and legal processes. Launched website by working closely with website designer. Spearheaded entire set up of estate planning annual maintenance program and consulted partners. As a Notary Public, met with clients to sign estate-planning documents.
07/1996 to 07/2012
Office Manager Law Office of Givner & Kaye, APC Los Angeles, CA Organized and coordinated office operations, procedures and resources to facilitate organizational effectiveness and efficiency. Directed and maintained the office budgets, working closely with the president. Managed secretarial staff, delegating tasks to effectively assist 4 attorneys. Played integral role in recruiting, hiring, training, evaluating and firing of employees. Conducted activities associated with onboarding of new team members such as orientation to company policies and team member handbook and ensured completion of all new hire paperwork. Created and tracked all expenses and client account billing using PCLawPro. Reconciled reports by balancing accounting records, accurately paying invoices, and payroll reporting. Proofed and revised legal documents, including letters, depositions and court documents. Completed case research via LexisNexis and Westlaw databases. Met with clients and other legal professionals to discuss case details. Made court appearances and utilized clear communications skills. Performed marketing functions, including designing and maintaining company website and implementing CloseContact marketing tool. Estate Planning Annual Maintenance Program Seminar Cody, Cody, Cusano & McCarthy Boston, MA Two years in English Literature USC Los Angeles, CA Coursework in Writing Antioch University Los Angeles, CA
EDUCATION AND TRAINING