123 Boulevard Dr., Townsville, CA 99999 | 987.654.3210 | firstname.lastname@example.org
Dedicated and meticulous management professional with experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, policy and program development, inventory control, human resources, vendor A/P and A/R, process improvements, time management and payroll/benefits. A dependable self-starter seeking to leverage background into an office management or administrator role with a progressive organization.
Healthcare practice management/administration Physician relations HIPPA Team building and motivation Compensation and benefits administration Salary structure and compensation analysis Staff training and development Human resources management
Reduced overtime and employee sick day metrics to improve score to 98%, developing policy manual while directing strategic initiatives for 14 employees. Increased accounting proficiencies, recording A/P and A/R journal entries to support general ledger accounts. Broadened cash flow opportunities by researching and resolving outstanding billing issues. Negotiated contracts to gain optimal pricing strategy while liaising with CPA for financial discrepancy resolution.
Practice Administrator and Manager 10/2000 to Current Vision Source Mesquite, TX Strengthened operational efficiencies and traceability, developing organization systems for contracts, records, sales reports and agendas. Automated office operations, managing client correspondence, record tracking and data communications. Drove patient relation feedback to deliver information to management for corrective action. Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements. Improved productivity initiatives, coordinating itineraries and scheduling appointments. Executed on-time, under-budget project management on complex issues for senior leadership. Maximized revenue/profit margins, ensuring best practices when completing tasks. Elevated customer satisfaction ratings, quickly resolving issues. Boosted HR efficiencies, hiring and terminating employees, onboarding new hires, assisting with evaluations and maintaining employee files.
High School Diploma Liberty Christian School Denton, TX
Girl Scout leader, 2010-2014