Resume Templates: Process Improvement Manager


Rachel Green
123 Boulevard Dr., Townsville, CA 99999 | 987.654.3210 |

Executive Summary
Highly dedicated professional with more than 12 years’ combined experience in leadership, process improvement, and coaching and training. Expertise in analyzing operational efficiencies and implementing technological solutions to streamline operations, facilitate access to data, and encourage participation. Seeking to leverage diverse background and experiences to take next career step as an account manager with an organization that values hard work, success, and innovative thinking.

Core Qualifications
Leadership Program Management Coaching and Training Process Improvement Technology Solution Implementation Change Management

Process Improvement and Technology Solution Implementation Transitioned organization from email submission based data gathering process to online form submissions that automatically convert and save data into spreadsheets to maximize efficiency in data gathering and streamline data gathering operations. Introduced Dropbox and Google Drive to Children’s Ministry to provide immediate access to information and reduce paper waste. Administer databases and manage purchase and tracking of music for Centerpoint Church ministry to facilitate access to information. Utilized ProPresenter to create church service scripts, including song lyrics, video, and rolling announcements, to engage community. Coaching and Training Conducted training on ProPresenter capabilities to assist tech team in operating presentations during church services. Coached and motivated individuals to adopt regimens to reach fitness and health goals. Encouraged individuals to adopt full body movement routines to increase mobility in everyday life. Leadership Coordinated Sunday morning church services for ministry staff, band, tech teams, orchestra, and choir to create cohesive service. Trained volunteers spearheading group instruction to encourage growth and learning. Supported ministry through difficult transition by maintaining constant communication with parents and families, effectively implementing new processes without obstacle.