Salvadore P. Trattoria100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org SUMMARY Skilled Product Manager with experience in customer relations, product marketing and team management. History with taking customer needs and desires, and using that information to develop valuable, innovative and successful products. Sound collaborative and critical thinking abilities enhances communication and interpersonal talents. HIGHLIGHTS
Seven years in product management with a prominent e-retailer that resulted in revenue and customer growth by 33 percent and 19 percent, respectively
Managed and maintained product strategy development through internal and external review
Designed road maps for new products, prioritizing customer reaction and performance through careful analysis
Wrote and distributed documentation detailing product production requirements to all necessary parties
Conducted regular presentations on chain of product development to management, vendors and stockholders
WORK EXPERIENCE March 2007 to Present Amble Marketing Unlimited, New Cityland, CA Senior Product Manager
Increased total customer base by 6 million, or 19 percent, over a 12 month period.
Increased total revenues by 33 percent, or $26 million, over a 18 month period.
Transaction completion rate at 92 percent.
Implemented cash back rewards program.
Enhanced customer service through programs that monitored program management and user experience.
March 2002 to January 2007 Masterson & Sons, New Cityland, CA Product Manager
Conducted market need analysis, gathering and studying product plans and services.
Managed team of designers for development cycles of new products and services.
Prepared patients for surgery and performed post-op procedures.
EDUCATION 2006 University of California, New Cityland, CA Bachelor’s Degree, Advertising
Customer Service: 855.213.0348
Mon-Fri 8AM-8PM CST, Sat 8AM-5PM CST, Sun 10AM-6PM CST