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Julia Smith
1234 Street, Los Angeles, CA 99999 Cell: 012-345-6789 – email@address.com


Summary
MIS graduate with passion for investigating and eliminating known and potential data system problems, as well as developing solutions to support business needs. Draw on communication talents to establish productive partnerships with colleagues and deliver excellent service to the clients. Fluent in English and Mandarin.


Education
Master of Science : Management Information Systems, 2013 Stevens Institute of Technology Hoboken, NJ, USA Bachelor of Science : Software Engineering, 2011 Dalian University of Technology Dalian, Liaoning, China


Information Systems Projects
Using DEA (Data Envelope Analysis), inspected efficiencies of southern Africa countries, and investigated correlation between UNDP (United Nations Development Program) interventions and HDI for the region. After plotting Haier’s as-is business process, and examining it for “bottlenecks”, revamped the scheme, developing a streamlined to-be solution complete with analysis of benefits and risks. Designed entity relationship model based on system requirement analysis. Deployed a restrictioncompliant work flow chart, with opportunities and risks. Custom systems for Walmart, ATM, and logistics management.


Work Experience
Purchasing Specialist November 2013 to February 2014 Samsung SDS America Dallas, TX Monitored and maintained all purchase-related records and data. Deployed a work flow chart to provide management with a well-rounded picture of processing requirements and restrictions. Liaised with colleagues, vendors and customers to ensure operations went smoothly. Customer Service Representative February 2013 to April 2013 MDM Global Corp Rigifield, NJ Provided customers with comprehensive phone, email and Web-based support, tailoring solutions to each client’s needs. Managed and maintained order information, inventory and invoices, operating multiple software systems. Graduation Project Internship July 2010 to August 2010 Bai Si De Software Development Co. Yanji, Jilin, China Developed a work flow chart to support business requirements of the project, designed and built a number of system functions. Created and executed test cases, reporting on the findings.


Additional Information
Preparing for Microsoft Certified Solutions Associate (MCSA) certification Visa status: F1 (OPT 7/15/2013 ­ 7/14/2014 | Stem Extension available)


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