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Results-producing management professional with 20 years of progressive experience in security operations management. Specialize in human resource management, new policy and program implementation, and cost control. Skilled at interviewing, selecting, training, and managing high performing teams. Proven ability to implement strategic process improvements to enhance operational productivity and adherence to quality standards. Proficient using Microsoft Office Suite and Adobe Pro.
Human Resources Staff Training/Development Cost Control/Budgeting Instruction Systems Design Advanced Law Enforcement Methodology Organizational Management Quality Compliance Change Management Policy/Program Development Six Sigma Training
Optimized Air Force operational efficiency by initiating standardized methods that reduced training time by 20%. Led review of 3,700 inspection items for new Air Force assessment system with zero discrepancies. Achieved zero losses while managing over $10 million in assets. Saved the government over $2 million by collaborating with a computer target system manufacturer on the design and testing of a proposed installation entry system that was found defective; this discovery inspired the creation of a new inspection process of over 3,500 items that resulted in zero deficiencies. Demonstrated superior leadership abilities in spearheading training of 703 civilian personnel. Leveraged multi-tasking and organization skills in overseeing 1,000 rotational security escorts in Operation Enduring Freedom construction projects valued at over $1 billion. Completed training in cost management, supervisor safety, integrated command and control, principles of instruction, instruction systems design, non-lethal weapons, and small arms weapons instruction.
Operations Manager September 2013 to May 2014 US Air Force, Malmstrom AFB, MT Managed several functional areas including staff training, security operations, and new process implementation with a focus on enhancing overall safety and efficiency. Oversaw and coordinated daily work activities of 25 staff members in two 24-hour control centers. Maintained full accountability in supervising Missile Security Control operations comprised of 150 geographically separated locations over a 13,800 square mile complex. Provided informed guidance to senior leadership on correct security measures in compliance with federal and local guidelines. Improved staff member skill sets and knowledge of operational policies and protocols by leading comprehensive trainings. Plans and Programs Manager August 2011 to September 2013 Led the planning, development, and improvement of security operations within the US Air Force. Performed human resources functions including recruiting, interviewing, selecting, and training staff. Maintained an annual operational budget of $508,000 according to established objectives. Specialized as the subject matter expert regarding installation entry redesign.