1234 Fake Lane, MA, 99999, Cell:000-000-000, firstname.lastname@example.org
Results-driven mortgage executive with extensive experience in loan management and processing, operations management, underwriting, processing, quality control, originations, lending, risk analysis, credit analysis, secondary markets, regulatory compliance and servicing within the mortgage loan industry. Excellent interpersonal, communication, and presentation skills; work effectively with management, colleagues, and clients at all professional levels. Demonstrated ability to deliver unparalleled client service, improve processes, analyze complex issues, develop solutions, motivate teams, and attain major corporate performance goals. Comfortable working with senior management, employees and customers to effectively define and achieve strategic operational and financial objectives.
Fannie Mae, Freddie Mac, VA, FHA, MFA, and Section 184 Guidelines Mortgage / Loan Origination, Auditing and Management Operations Management Customer Relationship Management Risk / Credit Analysis Mortgage Planning Performance Management Production Management Team Leadership Goal Attainment Regulatory Compliance Revenue Generation
Earned record setting number of customer satisfaction reviews and Chairman’s Circle Awards as result of exemplary performance.
Branch Manager / Senior Loan Officer September 2011 to November 2014 PrimeLending Albuquerque, NM Manage mortgage origination and processing center. Originate and direct mortgage loans, and provide consumers with expert advise on various mortgage products and benefits. Provide comprehensive support regarding mortgage services. Deliver training and coaching to other loan officers.