Amber Stanley100 Broadway Lane New Parkland, CA, 91010Cell: (555) email@example.com SUMMARY Innovate Shift Leader Trainee ready to pass on experiences and skill in critical thinking, problem solving and customer service to a new generation of supervisors. With five plus years of experience in high volume, fast paced environments, monitoring everything from employee behavior to purchases and budgets, have also spent many years developing and implementing training that facilitate an organization’s need to fill it’s supervisory slots with talented individuals. SHIFT LEADER TRAINEE HIGHLIGHTS
Training and development
Familiar with general corporate operations
Cashier and guest relations
Detailed and proactive
RELATED SHIFT LEADER TRAINEE WORK EXPERIENCE March 2007 to Present Amble Resort & Spa, New Cityland, CA Shift Leader & Trainee
Assisted management and human resources in the development of trainee programs, eventually becoming the presenter in both classroom and Intranet instruction.
Worked with human resources on employee relations, resulting in a reduction in employee turnover.
Developed mentor program for new hires, giving them a go-to staffer throughout probationary periods.
Supervise overnight restaurant and housekeeping staff.
March 2002 to January 2007 Masterson’s , New Cityland, CA Shift Leader
Trained and mentored employees through probationary period.
Managed employees, customer relations and inventory management.
Processed cash, credit, debit and check payments.
Conducted employee evaluations, arranged schedules and investigated customer grievances.
EDUCATION 2006 University of California, New Cityland, CA Bachelor of Science, Business Administration