Donna R. Wilson100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org SUMMARY Successful and results oriented Shift Supervisor with capacity to inspire production and leadership in teams. Excellent personal skills for making critical decisions, resolving conflicts and keeping operations running efficiently. Exceptional track record for completing projects on time and within specifications and budget. HIGHLIGHTS
Self-motivated manager who leads by setting an example
Exceptional people skills, effectively working with subordinates and senior level management
Proactive in resolving customer service issues, investigating quickly, documenting and informing necessary parties
Excellent talent for monitoring, coaching and encouraging team members to meet company vision and customer expectations
Organized, detail oriented, excellent written and verbal communication skills
WORK EXPERIENCE March 2007 to Present Amble Storage Services, New Cityland, CA Shift Supervisor
Development of promotional events that increased customer base by 17 percent.
Initiated sponsorships with local schools and community centers to expand brand knowledge.
Encourage positive and cooperative atmosphere in all aspects of production through leadership and example.
Relay clear communication to staff, ensuring pertinent information keeps the entire team coordinated toward the same goals.
March 2002 to January 2007 Masterson & Rosario Manufacturing, New Cityland, CA Shift Supervisor
Supervised weekend shift production line, ensuring shift quotas were met.
Monitored customer orders, checking invoices and making sure orders go out on time.
Cross trained staff so that workflow is always assured by a simple shift in responsibility for any given shift.
EDUCATION 2006 University of California, New Cityland, CA Bachelor of Arts, Business