1 North Pole, California, 99999 H:111-222-3333 | C: 444-555-6666 | firstname.lastname@example.org
Highly accomplished technical operations management professional with over 30 years of experience in operations, team management, regulatory compliance, and strategic planning. Results-oriented, decisive leader with proven success in implementing effective process improvements, while remaining pragmatic and focused in dynamic/fluid environments. A team player with secret security clearance seeking to leverage background into a technical operations manager role with a progressive organization.
Budgeting/P&L administration Sales strategies Continuous improvement Project management Quality assurance/control and safety Bookkeeping/accounting Customer relationship management Analog/digital circuits
Accelerated business development through various marketing and customer service initiatives. Expand existing relationships/partnerships, utilizing a consultative sales approach to meet client goals. Secured 3 custom patents, designing/developing injection molding tooling and products. Increased revenue to over $800K in sales and 11 B2B customers in 1 year.
Professional Value Offered
Operations Managed intricate financial report analyses, including year-to-date, P&L, and sales trends. Directed operation, managing custom electromechanical process equipment and the sales/engineering teams for an international telecommunications manufacturer. Drove long-term business development, cultivating strong professional relationships with industry partners by creating focused campaigns. Ensured 100% customer satisfaction, managing operations, sales, and repair of custom electro/mechanical equipment. Diminished equipment downtime, programming/troubleshooting Fanuc Robots, GE Cimplicity, Genesis Networking, GE and AB PLC’s, HMIs, motor controls, and drives. Delivered Department of Defense (DoD) on time, under budget projects, executing technical/quality data analysis for RF, lasers, analog, and digital signals in lab testing. Established high DoD customer satisfaction, repairing F-18 and F-15 Active Electronic Scan Array (AESA) radar systems used in the Space and Airborne Systems (SAS). Streamlined operational efficiencies, authoring radar testing procedures. Sales Generated optimal revenue streams, directing daily operations including financial, human resources, marketing, inventory control, and customer relations. Boosted revenues, developing tailor-made sales strategies based on analysis of industry trends and competitors.