Resume Templates: Telecommunications Operations Manager


John Doe
1234 Fake Lane, MA, 99999, Cell:(000)-000-0000,

Talented professional with over 29 years’ experience in operations management seeking to leverage background to take next step with respected organization that rewards hard work, talent, and history of success in business administration, new business development, and project management. Highly accomplished in guiding teams to success across multiple industries, including construction and telecommunications, through the implementation of effective business strategies. Demonstrated management skills that enhance productivity and grow business profits.

Operations Management Project Development and Management Staff Development Strategic Planning New Business Development Process Improvement Contract Negotiations Leadership

Owner | President January 2004 to August 2014 JW Blair & Associates, Inc. Charlotte, NC Directed operations and defined strategic vision to achieve organizational goals, and devised strategies to grow and streamline business. Supervised construction of new buildings and structures, including renovations and remodels, for residential and commercial clients. Planned and coordinated construction projects, including organizing subcontractors, resource management, and defining scopes of work. Negotiated contracts with clients and vendors to maximize profitabilities while delivering high quality service. Developed operating and project budgets, analyzed financial records, and generated reports to facilitate financial planning and year-end reconciliations and audits; utilized QuickBooks to perform accounts receivable, accounts payable, and payroll functions. Secured contracts with national restaurant chains in North and South Carolina to remodel and maintain facilities; negotiated and awarded contract with Bojangles Restaurants, Inc., 289 Chick-Fil-A, Inc. restaurants, Arby’s, On the Border, Firebirds, and privately owned and operated restaurants in the Charlotte area. Completed upfits for clients such as Batteries Plus, Edible Arrangements, and Red Wing Shoes. Grew company to generate gross profits exceeding $1.5M per year. Recruited, trained, evaluated, and tasked 8 full-time staff and 16 field employees; managed 25 full-time subcontractors. Office Manager February 2002 to July 2003 A Affordable & Available Tree Charlotte, NC Managed day-to-day operations, including workflow optimization and management, business development, and managed and tasked staff. Reviewed financial statements and business reports to measure productivity and initiate plans to streamline operations and grow revenues. Created and executed plans to increase company visibility, customer base, and cost control.